Supporting Users

User support is one very beneficial way of contributing to Ubuntu. By answering questions raised by the millions of users using Ubuntu, you can help to solve their technical problems and at the same time learn about Ubuntu! There are many ways to contribute to user support:


I have a problem with Ubuntu 19.10 on my Zotac ZBOX CI640. The problem is with boot. By booting there are errors with the PCI (Sata or USB, I don’t know). While booting I must wait 90seconds to start the system. By the Ubuntu 19.04, the waiting time is shorter. The system after boot work’s fine.

Alan Pope in the post you replied to was directing users to where they can assist users with their problems, likewise you as a user should use those same sites to get help. This site is for the co-ordination of the Ubuntu project(s), and not support.

For Ubuntu Support options, please have a look at
If you’re trying to report a bug, and please report it on Launchpad.

hello I have a problem in my audio output not working laptop dell g3 15 3590
and when I update to fix this I get alot of errors

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That looks like a perfect question for a support site, alas this isn’t one.

Scroll up to Alan Pope’s original post (in this thread) and you’ll note many support options, ie. Ask Ubuntu, Ubuntu Forums, Launchpad Answers, Internet Relay Chat (IRC), Local Communities (LoCo). This site however is not a support site.