User support is one very beneficial way of contributing to Ubuntu. By answering questions raised by the millions of users using Ubuntu, you can help to solve their technical problems and at the same time learn about Ubuntu! There are many ways to contribute to user support:
Ask Ubuntu: Share your technical know-how with others by answering questions.
Ubuntu Forums: Join the Ubuntu Forums and help people in their problems and make friends.
Launchpad Answers (Ubuntu): Help solve problems on Launchpad Answers, a place where Ubuntu developers and testers are likely to hang out.
Thank you. Three years later, and this is still current, and an excellent introduction to the various User Support resources. You give it as places to give help,but it also works as places to get help.
I don’t know what you’re asking, are you asking how you can support other users?
If you want to support other users, go to one of those sites, create an account & watch awhile. Learn how the site operates, and when you feel ready to try, step in & assist others.
If you want to get support for yourself, the process is the same in that you go to one of the support sites, create an account & ask a question & seek support. This isn’t a support site as it tells you when you first login