Hello Edubuntuers!
If you haven’t noticed, your system should have updated to remove the “Ask Ubuntu” icon in the “Edubuntu Help & Admin” folder in the Applications Overview.
This is because we now have support and help on this very Discourse! If you click on the big orange question mark, it should lead you to the Support and Help Start Page.
Additionally, you’ll se an icon of a red fish bowl saying “Connect with Community”. This is a link to this very Discourse category where you can connect and share ideas with each other. Note that this is not for Help and Support, but if you do accidentally post a help question in the wrong category, it can be easily moved.
If you’re not seeing the icons in the right folder, you can find them and drag them in, or you can click on the “Reset Applications Overview” icon which will reset the applications overview folders to their defaults and include the new icons. Note, however, that this will remove any custom folders you might have or any reorganization you may have done.
At any rate, we hope this improves your experience!