No boot device found

Ubuntu Support Template

Ubuntu Version:
Kubuntu 25.10

Desktop Environment (if applicable):
KDE Plasma

Problem Description:
Trying to boot my laptop shows an error reading “no bootable device”

Kubuntu was the last OS I used.

The Bios recognizes both SSDs

Trying to re install kubunut using a live USB fails because it can’t find an installable partition.

Relevant System Information:
I dual boot windows, each OS on its own SSD
This my laptop https://www.acer.com/de-de/support/product-support/AN517-51/NH.Q5CEG.00A/downloads
(Looks like acers website is down at the time of posting)

Screenshots or Error Messages:

https://paste.ubuntu.com/p/NXQdY9dfxJ/

What I’ve Tried:

  • removed and re added both SSDs
  • enable and disable fast boot and secure boot
  • reset the bios
  • run boot-repair via a kubunut live USB, see the paste above

Before Posting:
:mag: Please check if similar issues have already been reported and resolved.

:blue_book: See the “Start here” guide:
Welcome To Support And Help :white_check_mark:

Thank you in advance for any help

This looks like an EFI / firmware boot issue, not a disk failure.

The most common causes on Acer laptops are:

  1. Storage mode is set to Intel RST / RAID / VMD

    • Linux installers won’t see disks correctly in this mode
      :point_right: In BIOS, set storage/SATA mode to AHCI (disable RST/VMD)
  2. Broken or missing EFI boot entry

    • The EFI partition may still exist, but the boot entry is gone
    • Boot-Repair often cannot fix this on Acer firmware

What I recommend next:

  • Boot a live USB
  • Check if an EFI System Partition (FAT32, ~100–500MB) exists
  • If Windows still boots: Kubuntu’s EFI entry is likely missing
  • If Windows also fails: EFI is broken and needs rebuilding

On Acer systems, the most reliable fix is often:

  • Backup data
  • Ensure AHCI is enabled
  • Reinstall Kubuntu (or rebuild EFI manually if you’re comfortable)
1 Like

You are not showing an Ubuntu entry in UEFI, just linpus lite. You need an Ubuntu entry. In addition, all Acer systems require “trust” on an “unknown” uefi entry. It changes the default ubuntu entry to unknown until you set trust and rename entry.

Several similar threads.
Acer Aspire F5-522. Trust setting - shows some details

1 Like

However, both SSDs are not visible to boot-repair.

Line 76 - sda iso9660 2025-10-07-02-55-45-00 Kubuntu 25.10 amd64
This must be your live session on a USB

Only attach your Windows SSD, can you boot into Windows?

1 Like

Thank you for the replies!

No, sadly windows didn’t boot either.

I enabled ACHI and now the drives get recognized in the live session.
Now I was able to reinstall, however it still doesn’t boot and says no bootable device

i now noticed that before it shows that error, it shows another in the top left reading

“Error: file ‘/boot/’ not found.”

I tried to trust the EFI file in the BIOS, but it only shows options from the live USB

As you have enabled AHCI, Windows will probably need the AHCI controller
Which version of Windows?

Is one of these a storage disk and the other RST Optane?

Perhaps, reset UEFI settings to defaults and Windows version (unknown) should boot?

Should be the latest windows 10 build as of 2 weeks ago.
Can you elaborate?

Tried, does not work. Windows is also not shown in the boot priority settings in the BIOS.

Not sure what you mean? Both are storage drives, one come with the laptop, one I installed later.
I remember way back reading something in windows about Intel optane being enabled?

Typically you have to reinstall AHCI drivers into Windows. If you switch back from AHCI Windows will work but Ubuntu installer will not.
But if you do a safe boot first to update Windows, then boot to UEFI/BIOS and change to AHCI and finally boot normally, it works One users details:
https://superuser.com/questions/1672500/ubuntu-installation-with-intel-rst?noredirect=1#comment2565531_1672500

You show Intel RST & Optane enabled. More info.
https://canonical-ubuntu-desktop-documentation.readthedocs-hosted.com/en/latest/how-to/reconfigure-windows-to-use-ahci/
https://canonical-ubuntu-desktop-documentation.readthedocs-hosted.com/en/latest/reference/intel-rst-during-ubuntu-installation/
Ubuntu installation on computers with Intel(R) RST enabled &

Optane was a small SSD 16 or 32GB just for Windows hibernation. Windows was slow booting so wanted vendors to have faster boot. Some with Optane module just uninstall it and install a larger NVMe drive. Intel has discontinued Optane.

1 Like

I remember doing that when I installed Kubuntu originally.
Like I mentioned above, currently I can’t boot into windows or Kubuntu.

Reset all UEFI options to default

Then:-
Disable Secure Boot
Disable TPM
Set Sata Mode to AHCI
Disable Intel Optane (RST)
Remove Optane disk

Boot into a “Try Ubuntu” live session
Download the boot-repair utility
Supply a new report (hopefully showing full details)

https://paste.ubuntu.com/p/dcnQRYhNnW/

For non-German speakers, in the OP’s post above, the text in the pop-up says (in American English idiom):

“GPT detected. Please create a BIOS boot partition (>1 MB, unformatted, with bios-GRUB flag). This can be done with tools like Gparted. Then try again.”

1 Like

Well, your boot-repair report showed some surprising results.

  • Windows 10 in old-fashioned Legacy mode
  • btrs file system for Kubuntu
  • The firmware is EFI-compatible, and is set in EFI-mode for this live-session

I doubt if you will like my suggestion but, nevertheless:-

Back up all your data
Install Windows 11 (Windows 10 is end of life) in UEFI mode with GPT
Restore Windows data and test

Remove Windows disk
Attach second disk, install Kubuntu in UEFI mode with GPT using ext4
Restore Kubuntu data and test

1 Like

Hmm, guess I am lucky that the last backup from installing kubuntu originally isn’t really outdated.

Can you explain why you recommend to reinstall windows?

Microsoft has insisted that Windows 10/11 is installed in UEFI mode for, at least, 10 years.

  • GPT for larger disks
  • Quicker boot times
  • Security

UEFI with GPT is more robust, more suitable for modern operating systems and will give fewer problems as the days pass by.

2 Likes

Microsoft requires gpt with UEFI boot. And uses only MBR with old BIOS boot.
Conversion from MBR (msdos) to gpt totally erases entire hard drive. So be sure to have good backups.

Users could install Windows in old BIOS/MBR mode, but that really was only for older hardware, prior to 2012 when Microsoft required vendors to install in UEFI boot mode to gpt partitioned drives. Newer laptops since about 2020 are UEFI only, even if it says BIOS. My Dell says BIOS, but once in “BIOS” it says UEFI boot only.

Did your system originally come with Windows? Vendor installs put Windows Product key (license)_ into UEFI, so reinstall can use it.

1 Like

Laptop came with windows

At some point you (or someone else) reinstalled Windows, right?

And did it in the “wrong” mode (Legacy/CSM/“BIOS”) as noticed above. There’s no way any factory installed Windows 8 or newer was done in Legacy mode. So, a great part of your current predicament is your own fault
smirk

I’d have to agree the most likely scenarios is pointed out above by celticwarrior.
Both disks are gpt and as pointed out by others, microsoft requires EFI installs on GPT disks for windows to function. You don’t have an EFI install of windows, not even an EFI partition.

You have windows boot code in the mbr of the first disk but it is a gpt disk so it is useless. Was this converted by someone from dos partition table?

You can’t boot kubuntu because you don’t have any linux boot loader installed such as grub in the mbr of the drive nor do you have a bios-boot partition to boot a legacy install of grub on a gpt drive nor do you have an efi partition on either drive so that an EFI boot would be possible.

You have at least 1 windows/ntfs partition on each drive and the 2nd drive appears to be the windows system.

Lines 72 and 73 of boot repair show ubuntu on one drive and windows on the other drive

The simplest solution would be as suggested, to reinstall both in EFI mode after backing up your personal data. You indicate you are using windows 10 but support for it ended on October 14th so there have been no builds since then and unless you obtained their extended support, you can’t even get security updates for it.

I bought it new from a retailer and haven’t tampered with windows other then to reset to factory settings once or twice, using windows build in tools.

The system worked with Kubuntu dual boot for I believe 4 months without issues.