Acer Aspire Go 15 install

Support and Help
1

Ubuntu Version:

Ubuntu 24.04.1

Problem Description:

After installing with the default installer I am unable to boot, running exit in the shell yields

Gave up waiting for root file system device. Common Problems:
 - Boot args (cat /proc/cmdline)
   - Check rootdelay= (did the system wait long enough?)
 - Missing modules (cat /proc/modules; ls /dev)
ALERT! UUID=(uuid I am not typing) does not exist. Dropping to shell!

Running cat /proc/cmdline results in

BOOT_IMAGE=/boot/vmlinuz-6.8.0-41-generic root=(same UUID) ro quiet splash

Running ls /dev | grep sd results in nothing, the OS is installed on sdb2 and EFI on sdb1.

In the live installer I am able to use an mount both these drives just fine.

/etc/fstab is also empty if that is of any help

Running cat /proc/modules results in, though this is beyond my Linux knowledge

image
image1920Ă—2560 991 KB

Relevant System Information:

Acer Aspire Go 15

What I’ve Tried:

  • Disabling secure boot
  • Disabling fast boot
  • Disabling TPM
  • Booting with higher rootdelay

Thanks for any help!

2

Does your Acer require a Supervisor password in the UEFI settings?
You have to specifically enable a “trust” setting in the UEFI firmware to allow new operating systems to boot.
Acer-UEFI-Settings

1 Like
3

Yep thats right, one i selected the file to trust and booted it i went back in and removed the password.

4

I have a different BIOS layout than in that post, but I have set the EFI as trusted. Password is set as well. No luck same messages.

5

That’s disappointing, but let’s see if we can make some progress…

  • Is your /etc/fstab still empty?

  • You reported that ls /dev | grep sd results in nothing
    What type of disk do you have?

  • Is the laptop (Acer Aspire Go 15) a 2025 model?
    You may need a later kernel (6.14) from Ubuntu 25.04

7

I deleted my post because @tea-for-one posted basically the same thing I was going to post. Also, I believe you will get more help from the Acer community.

8

Newer kernel worked, Tysm !