Failed To Install On Acer Aspire

Hello Rubi
My HDD broke down on an Acer Aspire 711. Brought new SSD. Got Ubuntu 24.04 DVD. Fixed the Bios and got a screen: Install Ubuntu.
Then the message:
Failure reading 0x1f2932 from HD32
you need to load the kernel first
So got the SSD out and put two kernels on it.
kernel32.dll and
linux.6.14.3.tar.xz
After reboot I got the same message again.
What did I do wrong?
Oh, the laptop refuses to boot on USB.

My name is by the way Harry van Veen

Welcome to Ubuntu Discourse :slight_smile:

I moved your posts into their own thread. It makes it much easier to try and provide support.

I would first check the USB, does it work on another computer?

How did you burn the image to the USB, with which tool?

Did you verify the integrity of the image?

Here are some links to help you get started:

Also, check in BIOS that you can boot from the USB.

I do not understand what you mean here. Please give us some more information.

I looked for a kernel program on internet and found these two
So I decided to put them directly on the SSD and hoped it would work.
But still need to load a kernel first.

By the way, it is impossible to boot via USB, so the only way to install Ubuntu is by DVD.

Generally on Acer, if you enable the f12 key, you will be able to select where to boot from.

Thank you, but as I explained it’s only possible to boot from DVD. The problem is the kernel panic.

Do not try to pick random files from Internet. And any .dll is a Windows file and will not work or may make issues worse on Linux.

Is system newer than 2012? That was when Microsoft required vendors to install in UEFI boot mode with gpt partitioning. System then until about 2020 could have either UEFI installs or old BIOS installs. BIOS mode install was primarily for older Windows 7 systems, but some users still used it. Linux can install in UEFI or BIOS boot modes. But how you install must be default boot mode in UEFI/BIOS settings.

Some systems have additional settings in UEFI/BIOS for full USB support or allow USB boot. Then USB boot may work. Some others also have setting to prevent USB boot as allowing that is not considered secure. You have to update that setting in UEFI. So review setting in UEFI. Often best to download manual and review that as it has more info than on screen in UEFI.

One of my systems, I thought would not boot from USB. It had in UEFI many USB devices for boot like USB-DVD, but none worked. But USB flash drive was under hard drive selection for boot.

Once installed Acer also has unique requirement of going into UEFI, turning on UEFI secure boot by setting password, which you must never forget or reset to bland, and set “trust” on Ubuntu’s shimx64.efi boot file.

And:

Copying those files to disk does not mean installing them, copying them is useless.

Hello and welcome to the Ubuntu Discourse Community

The question is simple. How do match the hardware of my Acer Aspire with Ubuntu?

And I only have a prompt line

Are you getting a prompt like grub> or the user & computer name prompt (you created when installing) meaning you have booted, but not into a gui? Or something else?

Hallo Old Fred,
I have made a couple of screen foto’s to show the boot screen.
And I have the possibility of a prompt line.
But don’t know what to type.
I also do not know how to send the foto’s

Should like to send them
Harry
![IMG_20250608_195014|800x600](upload://8Tlionl0le2y8yiAlJ8un9zbmnY.jpeg

I was just about to reply but see you managed now to upload images.

I unmarked the topic as having a solution because we are not there yet…

You show the typical grub> when grub does not fully load.
But then you show the install menu.

So have you installed and get grub> and then rebooted to get install menu?

More info:
https://help.ubuntu.com/community/Grub2/Troubleshooting

You can use ls to see drives & partitions. And maybe manually boot.
Do you know what partition you installed into? In grub drive is hdX and partition y on drive is hdX,Y
So this using different numbers for drive and/or partiiton may find install

ls
ls (hd0,1)

change 1 to partition number with root

ls (hd0,5)/ # where 5 is just an example.

If you find / then you may be able to boot with this:

configfile (hd0,5)/boot/grub/grub.cfg

change example with 5 to your partition with /.