About the Support and Help category

The place to ask support and help questions.
Not sure where to start? Start here.

When posting, please take the following into account:

  • What exactly is the problem? “It doesn’t work” isn’t going to help us to help you. Give us details about what’s going wrong.

  • What hardware are you using?

  • What have you already tried? What happened as a result?

Please add a suitable tag or tags to your post. That includes the flavour you are using, if relevant.

  • Support is for official Ubuntu flavours only.

If someone solves your problem, please check the box in their post that says “Solution”. That helps others to find solutions and allows helpers to get recognition for their efforts.

We understand that you may be feeling anxious or stressed, but please keep the focus on the problem and not what you think of the devs, Canonical, Ubuntu as a whole, or your computer manufacturer. You also need to comply with the Ubuntu Code of Conduct and maintain a workplace- and family-friendly tone.

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