Hello all,
We are very excited to announce that Ubuntu Members are about to have one of their perks upgraded. Up to this point, Members have long been awarded an @ubuntu.com email alias. However, due to more strict mail security features being employed by email providers, messages were often getting incorrectly flagged as spam.
For the past few months, we’ve had a small group of members test out a new mail forwarding service that not only aimed to fix this issue, but to also allow members to send emails via their ubuntu.com address. We’re also excited to announce this change will be coming June 2nd. To ensure uninterrupted delivery of e-mails to your Ubuntu e-mails, please take action before June 2nd.
Next steps for Ubuntu Members
To take advantage of this new perk, members will need to set up their ForwardMail account by following these steps:
- Log into https://forwardemail.net/en/ubuntu using your UbuntuOne SSO account
- Confirm your email forward for your personal alias.
- Click Generate Password to create the password that you will use when configuring your SMTP services on your mail application of choice.
- Once you have your SMTP password, you can click on the Setup Information link to learn how to setup ForwardMail on various desktop and mobile mail applications.
For current/former Canonical employees with legacy aliases
For individuals who were given custom email aliases or firstname.lastname@ubuntu.com aliases as part of their employment at Canonical, aliases will be grandfathered. However, these aliases will continue to function for incoming e-mails only.
To take advantage of the full send and receive functionality of ForwardMail, individuals can apply for Ubuntu Membership.
Feedback and support
If you experience any problems or want to provide feedback on this new perk, please send an email to community@canonical.com.