Community Support

Community Support

The Ubuntu Community provides a number of resources to help support new and experienced users, provide spaces for discussion, and help troubleshoot common technical issues.


Official Documentation

Ubuntu Documentation

The Ubuntu Documentation Team provides official support guides for Ubuntu and the many projects within its ecosystem. Official Documentation is provided in a number of formats and languages.

Visit Ubuntu Documentation to learn more.


Chat and Discussion

IRC Chat

IRC, also known as Internet Relay Chat, allows real-time text messaging and is arranged in a series of rooms or channels. Each channel has a particular topic where members can communicate with one another in an open setting. If you have a question or need assistance, the Ubuntu Community has a number of IRC channels you can join.

Visit the IRC Channel List for a catalog of the Ubuntu Community channels.

If you’ve never used IRC before, check out the IRC Introduction.

Ubuntu Discourse

The Ubuntu Discourse acts as a central hub for community discussion. As a Canonical hosted service, there is an abundance of helpful documentation written by official team members. While not for technical support, the Ubuntu Discourse provides a gateway into the community and its ongoing activities.

Join in the conversation at Ubuntu Discourse.


Technical Support

Ubuntu Forums

The Ubuntu Forums is a community of experts who share information, answer questions, and train Ubuntu users. There are subforums for project teams, LoCos, developers, and many others. The Ubuntu Forums provides support for both new and experienced users. Most new-user help is in the English language.

Browse the Ubuntu Forums.

AskUbuntu

AskUbuntu is a collaboratively edited question and answer site for Ubuntu users and developers. Users seeking assistance can ask and update questions along with rating the quality of the answers they receieve. Please note this site is English only.

Start asking questions at AskUbuntu.

Launchpad Answers

Canonical’s own Launchpad service has a built-in Q&A function called Answers. Users with a Launchpad account can ask specific questions about an Ubuntu project or a specific package. Launchpad Answer supports a number of different languages and convenient translation support.

Begin your search at Launchpad Answers.


Mailing Lists

Ubuntu Mailing Lists

Within the Ubuntu ecosystem, mailing lists are used to share information and act as a means of group communication over email. There are lists for general announcements, Ubuntu development, community discussion and many others. Some lists are announcement-only while others allow for open discussion.

Explore subscriptions in the Ubuntu Mailing Lists.