Unable to Add Online Accounts: Secret Path Error in Ubuntu 24.10

harshdhiman08 · January 13, 2025, 5:07pm

Hello Ubuntu Community,

I’m trying to add Online Accounts in Ubuntu 24.10 via Settings > Online Accounts, but when I click to add an account, I receive the following error:
“No such secret item at path: /org/freedesktop/secrets/collection/login/10”

What I’ve Tried:

Verified that gnome-keyring is installed using:
```
sudo apt install gnome-keyring
```
Reset the keyring by removing the folder ~/.local/share/keyrings and rebooting:
```
rm -rf ~/.local/share/keyrings
```

Despite trying these steps, the issue persists.

Request for Help:

How can I resolve this secret path error and successfully add Online Accounts?
Is there any additional configuration or dependency I might be missing?

Any guidance would be greatly appreciated. Thank you!

2025-01-12T18:30:00Z

eeickmeyer · January 13, 2025, 5:09pm

Hi there!

Please edit your post to specify what version of Ubuntu you are using.

Thank you!

harshdhiman08 · January 13, 2025, 5:10pm

I’m using Ubuntu 24.10

eeickmeyer · January 13, 2025, 5:11pm

A simple edit to your original post would’ve sufficed. I have done this for you.

harshdhiman08 · January 13, 2025, 5:14pm

Thank you for your response and for making the edits. I appreciate it! However, I was wondering if there is a solution to the issue I am facing?

eeickmeyer · January 13, 2025, 5:15pm

There is, and it happened to me, but I forgot how I resolve it so that’s why I’m not commenting about your solution. I’m a moderator here and was just making sure you’re posting correctly for others.

harshdhiman08 · January 13, 2025, 5:18pm

Thank you for clarifying. I will continue researching the issue, and if I find a solution, I will make sure to mark it as solved.

1fallen · January 13, 2025, 5:46pm

Could you please try using this first:

G_MESSAGES_DEBUG=all gnome-control-center

Try and Add Online Accounts again, show us any relevant errors via copy and paste back here.

rubi1200 · January 13, 2025, 5:51pm

Just to throw this out there: Are you on Wayland or X11?

harshdhiman08 · January 14, 2025, 2:20am

Well once I restarted my System after checking and again resetting the Keyring, issue has been solved.

harshdhiman08 · January 14, 2025, 2:24am

Yes, I’m on Wayland.

popey · January 26, 2025, 7:34pm

2 posts were split to a new topic: Unable to add online accounts

eeickmeyer · January 25, 2025, 9:01pm

Hi @therajatshahare and welcome to Ubuntu Discourse!

As @1fallen has pointed out, your issue is not the same, so please start a new topic.

Thanks!

popey · January 26, 2025, 7:35pm

A post was split to a new topic: Unable to add online accounts

eeickmeyer · January 26, 2025, 4:26pm

Closing this, the issue was marked as solved for the person who asked it and any further “me too” questions are going to come across as hijacking the topic as they might be slightly, but not-quite related. Please start a new topic if you’re having a similar problem.