Ubuntu Pro support questions in community support venues

The community support venues are starting to get Ubuntu Pro-related questions.

Ping: @Lech and the great folks on the Ubuntu Pro Team.

  • What is the vision for misdirected Ubuntu Pro inquiries, support requests, and bug reports that find their way to community volunteer venues?

  • What is the intended support path for free-tier personal users of Ubuntu Pro?

A discussion of vision and intent would be terrific.

Reference: AskUbuntu Meta question on this subject




Thank you, Ian.

For Ubuntu Pro, I have put together a quick overview and a tutorial for the beta.

Please feel free to post your comments & questions there. Together with the customer success team at Canonical, we can take all commercial inquiries as well as help personal users get their free Ubuntu Pro tokens.

many thanks,

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A post was merged into an existing topic: Ubuntu Pro - FAQ