Ubuntu Pro support questions in community support venues

[ian-weisser]

The community support venues are starting to get Ubuntu Pro-related questions.

Ping: @Lech and the great folks on the Ubuntu Pro Team.

• What is the vision for misdirected Ubuntu Pro inquiries, support requests, and bug reports that find their way to community volunteer venues?

• What is the intended support path for free-tier personal users of Ubuntu Pro?

A discussion of vision and intent would be terrific.

Reference: AskUbuntu Meta question on this subject

Cheers,

Ian

[Lech]

Thank you, Ian.

For Ubuntu Pro, I have put together a quick overview and a tutorial for the beta.

Please feel free to post your comments & questions there. Together with the customer success team at Canonical, we can take all commercial inquiries as well as help personal users get their free Ubuntu Pro tokens.

many thanks,
Lech