Ubuntu Version: Ubuntu 24.04.2 LTS
Desktop Environment (if applicable):
Problem Description:
Sometimes the wifi connection slows down severely, so slow that it is impossible to get anything done. This happens at random accordingly to no pattern that I can tell.
This problem started sometime after I moved, but I don’t know exactly when or if this is relevant. It has persisted for many months but seems to be happening more frequently recently, frequently enough to be really bothersome.
Using ping I have determined that the system is having trouble communicating with the wireless router, though the packet loss rate is not 100%.
This problem does not happen with other devices. I can be streaming video on them while simultaneously my Ubuntu laptop’s Internet is basically useless.
Relevant System Information:
Results of running the wireless-info script: https://pastebin.com/tzQ4hfD0
System Details Report
Report details
- Date generated: 2025-06-18 01:17:00
Hardware Information:
- Hardware Model: ASUSTeK COMPUTER INC. X555DA
- Memory: 8.0 GiB
- Processor: AMD A10-8700P Radeon™ R6, 10 Compute Cores 4C+6G × 4
- Graphics: AMD Radeon™ R6 Graphics
- Disk Capacity: 1.0 TB
Software Information:
- Firmware Version: X555DA.517
- OS Name: Ubuntu 24.04.2 LTS
- OS Build: (null)
- OS Type: 64-bit
- GNOME Version: 46
- Windowing System: Wayland
- Kernel Version: Linux 6.8.0-60-generic
Screenshots or Error Messages:
What I’ve Tried:
Following online advice, I disabled wifi power saving by setting “wifi.powersave = 2” in /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf. At first this seemed to resolve the issue, but a couple of weeks later it has started again.
Also, following the advice at HardwareSupportComponentsWirelessNetworkCardsRealTek - Community Help Wiki, I created a file /etc/modprobe.d/rtl8723be.conf with the contents “options rtl8723be msi=1 ips=0”. This did not seem to have an effect, so I undid this change.