Hello people,
We have Landscape 23.03.
The client machines are mostly on jammy and using the 23.08+git6296-0ubuntu0 client versions.
Almost third (78) of our machines do not report package information, even thou their local logs show that they did that:
tail /var/log/landscape/package-reporter.log
2025-03-07 11:15:44,978 INFO [MainThread] Received 500 package hash => id translations, 0 hashes are unknown. 2025-03-07 11:15:51,455 INFO [MainThread] Queuing request for package hash => id translation on 500 hash(es). 2025-03-07 11:16:51,031 INFO [MainThread] Queuing message with changes in known packages: 53 installed, 467 available, 0 available upgrades, 0 locked, 1 autoremovable, 88 security, 1 not installed, 0 not available, 0 not available upgrades, 0 not locked, 0 not autoremovable, 0 not security. 2025-03-07 13:25:32,891 WARNING [MainThread] Removing cached hash=>id database /var/lib/landscape/client/package/hash-id/95bd3ef0-40e8-11ee-acf2-e97f0b4e3fcb_jammy_amd64 2025-03-07 13:25:39,022 INFO [MainThread] Queuing request for package hash => id translation on 500 hash(es). 2025-03-07 13:26:33,902 INFO [MainThread] Queuing message with changes in known packages: 858 installed, 94195 available, 2 available upgrades, 0 locked, 0 autoremovable, 0 security, 0 not installed, 0 not available, 0 not available upgrades, 0 not locked, 0 not autoremovable, 1821 not security. 2025-03-07 13:26:45,924 INFO [MainThread] Downloaded hash=>id database from https://landscape.infobip.com/hash-id-databases/95bd3ef0-40e8-11ee-acf2-e97f0b4e3fcb_jammy_amd64 2025-03-07 13:26:46,016 WARNING [MainThread] Removing cached hash=>id database /var/lib/landscape/client/package/hash-id/95bd3ef0-40e8-11ee-acf2-e97f0b4e3fcb_jammy_amd64 2025-03-07 13:26:52,201 INFO [MainThread] Queuing request for package hash => id translation on 500 hash(es). 2025-03-07 13:27:47,406 INFO [MainThread] Queuing message with changes in known packages: 858 installed, 94195 available, 2 available upgrades, 0 locked, 0 autoremovable, 0 security, 0 not installed, 0 not available, 0 not available upgrades, 0 not locked, 0 not autoremovable, 0 not security.
Server logs do not show anything helpful, at least not the ones I looked into.
We were checking the apt functionality on them, and all as you can see, most are not on the list that has issues, since that is something we regularly clean up, 26 are with apt problems - some of them minor.
Could you please provide some insight into what else we can try?