Ubuntu Support Template
Ubuntu Version:
24.04.3 LTS
Desktop Environment:
GNOME (default install)
Problem Description:
Fresh install of Ubuntu 24.04.3 on a new 2TB NVMe. As soon as I try to install NVIDIA drivers, my monitor goes to “no signal” from the RTX output.
The only way I briefly got a signal from the RTX was by booting into recovery mode, connecting to the internet, cleaning/purging DKMS packages, and then booting normally—at which point nvidia-smi reports that it can’t communicate with the driver.
After installing drivers on both kernels (6.14.0.1013-oem and 6.14.0.33-generic), I can’t even get recovery mode anymore (still “no signal”). If I switch to the iGPU and uninstall NVIDIA drivers, the system works again.
TLDR problem:
- Reboot → screen shows No signal or a black screen with a blinking white cursor.
- If I manage to boot via recovery and purge DKMS modules, I can reach the desktop, but the NVIDIA driver doesn’t load (
nvidia-smifails).
Relevant System Information:
- GPU: NVIDIA GeForce RTX 5080.
- iGPU present; system works when using iGPU and removing NVIDIA packages.
- Storage: 2TB NVMe.
- Kernels tested:
6.14.0.1013-oemand6.14.0.33-generic. - Drivers attempted:
nvidia-driver-580-open, 580 (proprietary), same as 575 and 570. - Firmware settings: Secure Boot disabled, Resizable BAR enabled.
- Works fine on Windows on the same hardware.
- DKMS: cleaning/purging DKMS temporarily restores video output, but the NVIDIA driver still doesn’t initialize.
Screenshots or Error Messages:
- Monitor shows “No signal” or a black screen with blinking cursor after driver install + reboot.
nvidia-smioutput when I can reach a desktop (after DKMS cleanup):
NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver.
Can provide dmesg, journalctl -b -p err, and dkms status if needed.
What I’ve Tried:
- Enabling Resizable BAR and disabling Secure Boot.
- Reseating the GPU.
- Reinstalling Ubuntu.
- Uninstalling/reinstalling NVIDIA 580/575/570 (both open and proprietary) via Additional Drivers and
apt. - Booting into recovery, connecting to the internet, cleaning/purging DKMS packages, then booting (video returns but driver still not working).
- Installing drivers on both OEM and generic kernels; afterward, even recovery mode gives no signal. Only workaround is switching to the iGPU and removing NVIDIA drivers.
Thanks in advance for any help.