I am able to start the primary but not my instance. I restarted the Multipass, but the result is the same.
How can I fix this?
After 1 hour, it is still starting.
Hmm, something went amiss in there. Is that hyperkit on macOS? Does restarting the multipass daemon help (sudo pkill multipassd)? Is bootp still running? Have a look at this troubleshooting section to see if it helps. Otherwise, please report an issue here, filling in the details. Thank you.
@ricab Thank you for your help.
I restarted my mac and it is working.
I now remember that It happened before.
Thanks again, ricab.
1 Like
The reboot worked for me as well. Thanks!
1 Like
Hello. What is the process to troubleshoot instances that cannot start?
My host is mbp M1 12.7.2. Today I started having issues with an instance not being able to push and pull from git. I tried to stop and start the instance, but that did not work. I was able to shell into the instance and set it to powerdown. I tried then to upgrade multipass, but no luck. Now the instance is stuck as Unknown after trying to start it several times:
Name State IPv4 Image
ubuntu Unknown -- Ubuntu 22.04 LTS
Unfortunately, this was before the nice update with snapshots, so I don’t have any snapshot of this instance (thought everything on it is git, so no work was lost).
How can I go about poking this instance to see what could be wrong?
Hey, @fraguada! Could you please provide some more details, like logs, perhaps by opening an issue here? If you try to create a new instance, does it work properly? Have you tried restarting the daemon, as mentioned above (sudo pkill multipassd)?
Here are some logs:
[2024-01-23T14:55:33.198] [debug] [update] Latest Multipass release available is version 1.13.0
[2024-01-23T14:55:33.320] [debug] [blueprint provider] Loading "anbox-cloud-appliance" v1
[2024-01-23T14:55:33.322] [debug] [blueprint provider] Loading "charm-dev" v1
[2024-01-23T14:55:33.323] [debug] [blueprint provider] Loading "docker" v1
[2024-01-23T14:55:33.323] [debug] [blueprint provider] Loading "jellyfin" v1
[2024-01-23T14:55:33.324] [debug] [blueprint provider] Loading "minikube" v1
[2024-01-23T14:55:33.324] [debug] [blueprint provider] Loading "ros-noetic" v1
[2024-01-23T14:55:33.325] [debug] [blueprint provider] Loading "ros2-humble" v1
[2024-01-23T14:55:33.350] [info] [rpc] gRPC listening on unix:/var/run/multipass_socket
[2024-01-23T14:55:33.350] [debug] [async task] fetch manifest periodically
[2024-01-23T14:55:33.383] [debug] [qemu-img] [13137] started: qemu-img snapshot -l /var/root/Library/Application Support/multipassd/qemu/vault/instances/ubuntu/ubuntu-22.04-server-cloudimg-arm64.img
[2024-01-23T14:55:33.409] [info] [VMImageHost] Did not find any supported products in "appliance"
[2024-01-23T14:55:35.042] [debug] [qemu-img] [13639] started: qemu-img amend -o compat=1.1 /var/root/Library/Application Support/multipassd/qemu/vault/instances/ubuntu/ubuntu-22.04-server-cloudimg-arm64.img
[2024-01-23T14:55:35.062] [info] [daemon] Starting Multipass 1.13.0+mac
[2024-01-23T14:55:35.062] [info] [daemon] Daemon arguments: /Library/Application Support/com.canonical.multipass/bin/multipassd --verbosity debug
[2024-01-23T14:56:38.278] [debug] [ubuntu] process working dir ''
[2024-01-23T14:56:38.278] [info] [ubuntu] process program 'qemu-system-aarch64'
[2024-01-23T14:56:38.278] [info] [ubuntu] process arguments '-machine, virt,gic-version=3, -accel, hvf, -drive, file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on, -cpu, host, -nic, vmnet-shared,model=virtio-net-pci,mac=52:54:00:98:b5:83, -device, virtio-scsi-pci,id=scsi0, -drive, file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/ubuntu/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda, -device, scsi-hd,drive=hda,bus=scsi0.0, -smp, 4, -m, 8192M, -qmp, stdio, -chardev, null,id=char0, -serial, chardev:char0, -nographic, -cdrom, /var/root/Library/Application Support/multipassd/qemu/vault/instances/ubuntu/cloud-init-config.iso'
[2024-01-23T14:56:38.301] [debug] [qemu-system-aarch64] [32890] started: qemu-system-aarch64 -machine virt,gic-version=3 -nographic -dump-vmstate /private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/multipassd.KslaIv
[2024-01-23T14:56:39.913] [info] [ubuntu] process state changed to Starting
[2024-01-23T14:56:39.916] [info] [ubuntu] process state changed to Running
[2024-01-23T14:56:39.916] [debug] [qemu-system-aarch64] [33370] started: qemu-system-aarch64 -machine virt,gic-version=3 -accel hvf -drive file=/Library/Application Support/com.canonical.multipass/bin/../Resources/qemu/edk2-aarch64-code.fd,if=pflash,format=raw,readonly=on -cpu host -nic vmnet-shared,model=virtio-net-pci,mac=52:54:00:98:b5:83 -device virtio-scsi-pci,id=scsi0 -drive file=/var/root/Library/Application Support/multipassd/qemu/vault/instances/ubuntu/ubuntu-22.04-server-cloudimg-arm64.img,if=none,format=qcow2,discard=unmap,id=hda -device scsi-hd,drive=hda,bus=scsi0.0 -smp 4 -m 8192M -qmp stdio -chardev null,id=char0 -serial chardev:char0 -nographic -cdrom /var/root/Library/Application Support/multipassd/qemu/vault/instances/ubuntu/cloud-init-config.iso
[2024-01-23T14:56:39.916] [info] [ubuntu] process started
[2024-01-23T14:56:39.927] [debug] [ubuntu] Waiting for SSH to be up
[2024-01-23T14:56:39.972] [debug] [ubuntu] QMP: {"QMP": {"version": {"qemu": {"micro": 0, "minor": 0, "major": 8}, "package": ""}, "capabilities": ["oob"]}}
[2024-01-23T14:56:40.011] [debug] [ubuntu] QMP: {"return": {}}
[2024-01-23T15:06:20.814] [info] [daemon] Cannot open ssh session on "ubuntu" shutdown: ssh connection failed: 'Timeout connecting to 192.168.64.6'
[2024-01-23T15:06:20.816] [debug] [ubuntu] QMP: {"return": {}}
{"timestamp": {"seconds": 1706018780, "microseconds": 816315}, "event": "POWERDOWN"}
yes it does
I did that, but not sure how to restart it.