Is https://help.ubuntu.com/community/ down temporarily or closed?

I want to read https://help.ubuntu.com/community/mkusb because I plan to port part of it to this website and make it up to date, but failed.

I can reach https://help.ubuntu.com/ but
cannot reach https://help.ubuntu.com/community/

Is this Ubuntu community help site down temporarily or is it closed?

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nio-wiklund –

I can confirm help.ubuntu.com/community/ is down.

As Canonical has shut down for the holidays - presently then is up in the air when the site will be restored.

-just my best effort to try and help-

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Thanks for confirming, and if I understand correctly, it is ‘only’ down temporarily

A while later when I tried it works again. Thanks to whoever fixed it :slight_smile:

We are having some growing pains that are being worked on please bear with us while we are doing construction.

Thank you

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I was able to do some updating earlier today on help.ubuntu.com/community/mkusb, but now, after reading your kind explanation, it is not available.

Yes, I understand that you are working hard to re-structure the Ubuntu websites and I can wait. Now I know that it will be available again.

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Is this still an issue? I’m unable to get to https://help.ubuntu.com/community/InstallingANewHardDrive with the same 504 Gateway Time-out error.

I’ve been checking links at the Wayback Machine:
https://web.archive.org/web/20241224204041/https://help.ubuntu.com/community/InstallingANewHardDrive

Probably best to look there for now.

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You can access the link at the Wayback Machine:
https://web.archive.org/web/20241203001237/https://help.ubuntu.com/community/mkusb

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Yes, still a temporary issue.

Reminder: Holiday weeks for many. Patience is appreciated.

@rubi1200’s solution is simple and clever. I like it.

3 Likes

Thanks @rubi1200 for the work around!

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Ok thanks! I just wanted to check as I didn’t see any banners or anything on the base site warning of any issues or potential outages. I can use @rubi1200 solution for time travel :wink: to review the documents for the Ubuntu CUE.01 Linux certification while I have some time off :grin: