Installation stalls after 2 minutes

Support and Help
1

Ubuntu Version: Ubuntu Studio LTS 24.04.3

Desktop Environment: KDE Plasma, default when launching Ubuntu live.

Problem Description:
I’ve flashed a Ubuntu Studio Live on bootable USB stick (32GB) using Balena Etcher and wanted to install on another USB stick (128GB). Both USB Sticks are 3.0.
After only 2 minutes of installation, it stalls at the following log message:
Oct 25 17:09:30 ubuntu-studio subiquity_event.4725[4725]: acquiring and extracting image from cp:///tmp/tmpzxy9mu7k/mount
I’ve tried several times and I always get stuck there. The installaiton does not progress. After a couple of hours I just turn off the PC aborting the installation.
The 128 GB stick is partitioned and formatted using the built in feature during the installation. I create 2 partitions, 1GB EFI (automatically created by the installer) and all the rest is ext4.

Relevant System Information:
DELL Latitude E5570, intel i7, 16GB RAM

Screenshots or Error Messages:
No errors are shown, the installation just stalls.

What I’ve Tried:
Tried several times, also creating the live stick with Ventoy: same result. I tried to leave the installation going on for hours with no result. Checked the integrity of the iso file and it’s good. I tried to partition the 128 USB stick with GParted but it was not identified as available during the installation.

2

Is your target disk healthy?
With the target disk attached, can you boot into a “Try Ubuntu” live session, open a terminal and enter

sudo parted -l

Please post the results within code tags.

3 
Model: VendorC ProductCode (scsi)
Disk /dev/sdc: 126GB
Sector size (logical/physical): 512B/512B
Partition Table: gpt
Disk Flags: 

Number  Start   End     Size    File system  Name  Flags
 1      1049kB  1128MB  1127MB  fat32              boot, esp
 2      1128MB  126GB   125GB   ext4
4

Did you edit the output?
I expected to see two disks - the installation disk and the target disk.

To avoid confusion, the disk in the output is your target disk?
If it is, then it is recognised.

5

Yes, that’s the output of the target disk, as I thought you were looking for that. Is it good? Or you want both?

6

No, no need to publish the complete output.
The target disk (126GB) is recognised and seems to be in good shape.

Can you boot the Ubuntu Studio 24.04.3 installer and try to install again?

7

If you still have difficulty with Ubuntu Studio 24.04.3, there is an alternative

Download and install regular Ubuntu 24.04.3
Then have a look at this info

8

Note: That would result in a different desktop environment.

1 Like
9

I tried to install studio it many, many, many times. I’ll try “normal” Ubuntu and then will run the studio installer and let you know. Would this install the low latency kernel?

10

image
image843×245 20.6 KB

I hope that answers your question. HOWEVER, the lowlatency kernel technically no longer exists, but exists as the generic kernel with a few extra options. Installing lowlatency-kernel provides those extra options.

In later versions of Ubuntu (Studio), that’s no longer a factor as the lowlatency parameters are configurable with Ubuntu Studio Audio Configuration – Ubuntu Studio

11

Perhaps try a different USB port for your target disk?

12

Tried that as well. No luck.

13

The common denominator may be the USB containing the Installation medium?
Do you have another one to eliminate this possibility?

1 Like
14

The same hypotheses and advice was given yesterday in AskUbuntu, in a question that was probably deleted by the user.

15

That worked. Apparently it got stuck at the same point, but after 30 minutes it moved on. It took more than 2 hours to complete the installation.

Still wondering why the studio flavor didn’t work… It is not a matter of time, because once I tried leaving it working for more than 4 hours.

16

I’m not a fan of a particular desktop, but I guess I can get KDE plasma afterwards?

17

If you really want the KDE Plasma desktop, then install Kubuntu.
Also for an external flash drive a lighter weight flavor is often better. But once system loaded into RAM, it makes little difference.
I use Kubuntu, which is more of a middle weight flavor.
You can install any desktop, but sometimes have two in one install, leaves some settings that may conflict.

https://ubuntu.com/download/flavoursFlavors
Light weight flavors:
Lubuntu, Xubuntu, Ubuntu MATE, Budgie
Flavors of Ubuntu only come with three years of supported life (five years applies to Ubuntu Desktop, Ubuntu Server but not flavors)

I used to use flash drives a lot. But converted an internal M.2 SSD to external with USB to M.2 adapter. Fount it so much faster, not using flash drives as much for full installs.

1 Like
18

Were you connected to the internet during the installation process?

Generally, I never connect to the internet to download anything during the installation because I prefer to have a working OS ready to be fine-tuned later.

1 Like