How do I find out which machines are using ESM?
https://ubuntu.com/pro/dashboard
thx
Hey @elrung !
I’ve moved your post to the Ubuntu Pro category as that is where you will have people who can help with your question.
1 Like
Hi @elrung,
I don’t believe the web dashboard yet has any feature to tell you which machines are attached to Pro or have ESM enabled.
You can always run pro status on any Ubuntu machine and it will tell you this information.
Does that help with your situation?
1 Like
Thanks @grant.orndorff,
Unfortunately not (although it’s a good tip to know). Using this method I can find 3 of the five machines that are linked to my account, but it still leaves 2 that are apparently checking in (“contacted Ubuntu Pro in the last 24 hours”), but about which I’m unable to remember…
One of them could be my other laptop, or even a VM on one of the latter, but I haven’t used either of them in the last 24 hours (the VMs are off). I note that this is flagged as a beta feature, but it would be good to get a hostname from somewhere…
Many thanks,
Dan.
Same here… I got “2 Active Machines” listed on the dashboard,
but I registered for ubuntu pro like 30mins ago and 100% sure only have 1 box using that subscription (yet).
I already look forward to the moment I want to enroll the 5th machine and am blocked from doing so because one of them is enrolled twice. 
Plus: how do I un-enroll machines I do not have access to anymore?
E.g. broken harddisk, mainboard, whatever you use to define “machines”.
1 Like
Same here i wold love to see a dashboard that i can then unenroll or disconnect enrollments to machines from the web dashboard had a few problems on my laptop i’m up to 3 machines now and if i get more issues cause i’m kinda teaching myself how to use ubuntu i’m going to max out in a year or so.
I think some open questions in this thread are answered here: https://canonical-ubuntu-pro-client.readthedocs-hosted.com/en/latest/explanations/pro_token_and_machine_usage/
In summary, the count on the dashboard is of machines that have contacted the pro backend within the past 24 hours. There is no need to do anything for broken harddisks or other broken machines, as they will stop contacting the backend and the count on the dashboard will update in time.
A temporary small overage is also generally not an issue. Your 6th free machine will not get auto-denied.
If machines are getting double counted, that may be a bug. We’ll look into it.
As far as getting more detailed information about which hosts are attached on the dashboard. I think that’s a reasonable feature request - tagging @Lech for awareness.
Thanks again @grant.orndorff, I’m finding it weird that it’s consistently 5, but I can only track down 3 of the five… Ah well… probably a sign I should upgrade my account 
I just installed Pro on a fresh reinstall of one machine that had Pro already. It reported that as two machines.
I then installed Pro on my second machine. Now it’s reporting that I have 4 machines with Pro when it should only be two.
After reinstall.
and after installing on second machine.
Should I do a bug report?
2 Likes
Dashboard should certainly list the IPs, machine names, timestamp and a button to kick machines off the subscription.
I was worried that my account got compromised, because I had to paste the key in the terminal. That is bad. history will have that token value. Anyone can just copy that command and join the subscription. The problem is with the command being single shot. Where is MultiFactorAuthentication for adding a machine via command?
Two major issues I see are:
- Not being able to refresh token. On token refresh, all of the machines will lose access to pro.
- Not being to stop access to pro just for a machine from the dashboard. Turning off the pro access to a machine is very important.
2 Likes
Same issue here. I’ve enabled Pro on my laptop, and on my home VM host. That’s only two machines but my account is showing 4 machines in use already!
How is this happening and how can I find out why each of my machines is being double-counted.
(And NO - no VMs on the host have been connected to Pro. There are no Ubuntu VMs on it so far - just Home Assistant OS, OPNSense, and Windows 11, everything else is Docker)
1 Like
Out of curiosity… does the device have two NICs?
Just chiming in to say I too have the “dashboard shows two attached machines but I only attached one” issue. Currently the only attached machine is my primary workstation laptop running Kubuntu 24.04. It only has one NIC, that being my WiFi chip.