Change email address

Hello! Thanks for making Ubuntu Pro available for free. I’m making use of it on a bunch of machines.

Please can you tell me how to change my email address on my account? Mine still shows my old (at) canonical (dot) com email address, despite that not being my default in Ubuntu One SSO. I presume this got added to my landscape / pro account before I left Canonical. I don’t see how to change it, so wondered if someone with admin rights could ninja my account please. Thanks again.

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I think you can do it here:

[Manage email addresses]

As I mentioned, I’ve already changed my preferred email address in Ubuntu SSO.

@Lech Who might be able to help with this please?

Hey @popey. Can you check if you see the right e-mail address now?

Hi @joao.martins

No. Here’s wat I see on machines I’ve enrolled.

alan@earth:~$ pro status
esm-apps         yes       enabled   Expanded Security Maintenance for Applications
esm-infra        yes       enabled   Expanded Security Maintenance for Infrastructure
livepatch        yes       enabled   Canonical Livepatch service
realtime-kernel  yes       disabled  Ubuntu kernel with PREEMPT_RT patches integrated

Enable services with: pro enable <service>

Subscription: Ubuntu Pro - free personal subscription

If you haven’t already can you run sudo pro refresh and check the output of pro status again?

Ah, I didn’t realise I needed to do that. That worked, thanks @joao.martins!

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