Bluetooth not working

Hi. The Bluetooth toggle doesn’t work. In Settings, when I click it, it returns to the off position. And if I do it from the top rigth menu, it appears as if it’s searching. It’s as if it doesn’t have the drivers. I have Ubuntu 24.04.3 LTS installed on my ASUS VIVOBOOK.

Let’s start by checking if the device is being recognized.

Open a terminal and run these commands:

lsusb | grep -i bluetooth
lspci | grep -i bluetooth

You can copy the output and paste it here. Highlight the text and click on the </> icon on the ribbon to add code tags.

Also, check in BIOS/UEFI for any Bluetooth related settings.

Also please give the output of
dmesg | grep -i blue
Thanks

Hi. Tried both lines. With no results

Last night after several reboots, turning off and on, finally went to sleep, but this morning I’ve found the bluetooth working again, and this:
Captura desde 2025-08-14 07-45-40

Well, that is interesting.

Step 1:

install inxi, a very useful system information tool, sudo apt install inxi

Step. 2:

after installation, run the following command inxi -r

Copy the output and post it back here wrapped with code tags.

Also please run the command suggested by @Actionparsnip and post the results, if any.

You may need to add sudo to the command.

Ok. when tried sudo dmesg | grep -i blue, got this result

[    3.369979] Bluetooth: Core ver 2.22
[    3.370021] NET: Registered PF_BLUETOOTH protocol family
[    3.370024] Bluetooth: HCI device and connection manager initialized
[    3.370028] Bluetooth: HCI socket layer initialized
[    3.370032] Bluetooth: L2CAP socket layer initialized
[    3.370037] Bluetooth: SCO socket layer initialized
[    3.475961] Bluetooth: hci0: Bootloader revision 0.1 build 42 week 52 2015
[    3.477521] Bluetooth: hci0: Device revision is 2
[    3.477526] Bluetooth: hci0: Secure boot is enabled
[    3.477528] Bluetooth: hci0: OTP lock is enabled
[    3.477530] Bluetooth: hci0: API lock is enabled
[    3.477532] Bluetooth: hci0: Debug lock is disabled
[    3.477535] Bluetooth: hci0: Minimum firmware build 1 week 10 2014
[    3.491813] Bluetooth: hci0: Found device firmware: intel/ibt-17-16-1.sfi
[    3.491950] Bluetooth: hci0: Boot Address: 0x40800
[    3.491954] Bluetooth: hci0: Firmware Version: 155-35.23
[    5.228118] Bluetooth: hci0: Waiting for firmware download to complete
[    5.228542] Bluetooth: hci0: Firmware loaded in 1696018 usecs
[    5.228625] Bluetooth: hci0: Waiting for device to boot
[    5.242589] Bluetooth: hci0: Device booted in 13700 usecs
[    5.243908] Bluetooth: hci0: Found Intel DDC parameters: intel/ibt-17-16-1.ddc
[    5.245600] Bluetooth: hci0: Applying Intel DDC parameters completed
[    5.246589] Bluetooth: hci0: Firmware revision 0.1 build 155 week 35 2023
[    5.248601] Bluetooth: hci0: HCI LE Coded PHY feature bit is set, but its usage is not supported.
[    5.796981] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[    5.796987] Bluetooth: BNEP filters: protocol multicast
[    5.796992] Bluetooth: BNEP socket layer initialized
[    5.800734] Bluetooth: MGMT ver 1.22
[   17.450227] Bluetooth: RFCOMM TTY layer initialized
[   17.450237] Bluetooth: RFCOMM socket layer initialized
[   17.450244] Bluetooth: RFCOMM ver 1.11
[ 3407.503423] Bluetooth: HIDP (Human Interface Emulation) ver 1.2
[ 3407.503431] Bluetooth: HIDP socket layer initialized
[ 3440.753997] input: Traveler 9005BT as /devices/pci0000:00/0000:00:14.0/usb1/1-10/1-10:1.0/bluetooth/hci0/hci0:256/0005:0458:0139.0002/input/input15
[ 3440.754180] hid-generic 0005:0458:0139.0002: input,hidraw1: BLUETOOTH HID v1.1b Mouse [Traveler 9005BT] on 5c:87:9c:04:c3:78

(let me remind you that this morning the bluetooth was working)

When tried to instal inxi sudo apt install inxi, got this result

E: Entrada 1 mal especificada en sources fichero /etc/apt/sources.list.d/third-party.sources (URI parse)
E: No se pudieron leer las listas de fuentes.

Back to basics:

cat /etc/apt/sources.list.d/third-party.sources

Please post the output the way I did with code tags, highlight the text and click </> on the ribbon.

Thanks.

Types: deb
URIs: cdrom:[Ubuntu 22.04 LTS _Jammy Jellyfish_ - Release amd64 (20220419)]/
Suites: jammy
Components: main restricted

Got this. Let me know what else, or if I did post it wrongly. Thanks

1 Like

Perfect!

And now we have the culprit :wink:

If you do not intend installing software packages from the USB or DVD, which most people do not do nowadays, we can safely remove this and then update.

sudo rm /etc/apt/sources.list.d/third-party.sources
sudo apt update

As a test, try installing inxi again and there should be no issues now.

I dont. If there is something to install, I download it as most people do. So, I’ve executed the 2 lines, and installed inxi, after I’ve executed inxi -r, and got this:

Repos:
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/chrome-remote-desktop.list
    1: deb [arch=amd64] http://dl.google.com/linux/chrome-remote-desktop/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/archive_uri-https_dl_winehq_org_wine-builds_ubuntu_-jammy.sources
    1: deb https://dl.winehq.org/wine-builds/ubuntu/ noble main
  Active apt repos in: /etc/apt/sources.list.d/gezakovacs-ubuntu-ppa-jammy.sources
    1: deb https://ppa.launchpadcontent.net/gezakovacs/ppa/ubuntu/ noble main
  Active apt repos in: /etc/apt/sources.list.d/google-chrome.sources
    1: deb https://dl.google.com/linux/chrome/deb/ stable main
  Active apt repos in: /etc/apt/sources.list.d/qbittorrent-team-ubuntu-qbittorrent-stable-jammy.sources
    1: deb https://ppa.launchpadcontent.net/qbittorrent-team/qbittorrent-stable/ubuntu/ noble main
  No active apt repos in: /etc/apt/sources.list.d/teamviewer.sources
  Active apt repos in: /etc/apt/sources.list.d/ubuntu.sources
    1: deb http://ar.archive.ubuntu.com/ubuntu/ noble noble-updates noble-backports main restricted universe multiverse
    2: deb http://security.ubuntu.com/ubuntu noble-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/winehq-focal.sources
    1: deb [arch=amd64 i386] https://dl.winehq.org/wine-builds/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/winehq-jammy.sources
    1: deb [arch=amd64 i386] https://dl.winehq.org/wine-builds/ubuntu jammy main
  Active apt repos in: /etc/apt/sources.list.d/winehq-noble.sources
    1: deb [arch=amd64 i386] https://dl.winehq.org/wine-builds/ubuntu noble main

All in all, this post started with a bluetooth problem, and I think we are way from there now.
Thanks for the help anyways.

Summary:

Bluetooth is working :white_check_mark:

Apt is updated and installing :white_check_mark:

However, there are some minor issues with your sources lists, nothing that will prevent you updating or installing, but it might be a good idea to clean it up.

I would recommend the following:
you have extra sources for winehq, you can remove them like this:

sudo rm /etc/apt/sources.list.d/winehq-focal.sources
sudo rm /etc/apt/sources.list.d/winehq-jammy.sources

This will keep only the noble version.

You should probably check the PPAs to make sure they are tested for noble.

Finally, make sure everything is synced and fully updated:

sudo apt update
sudo apt full-upgrade

Done. Thanks for the help :slightly_smiling_face: :+1:

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