25.04 App Center Manage page missing installed apps icons

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Screenshot From 2025-04-27 16-34-30
Screenshot From 2025-04-27 16-34-301228×879 126 KB

  • What goal are you trying to achieve?
    I want to see the icons of the apps installed in the manage menu of the App Center on 25.04.

Ubuntu Version:
25.04

Problem Description:
See screenshot attached, i open App Center, go to Manage, installed apps have no icons. If i uninstall let’s say firefox and reinstall, the icon appears. On the explore, featured, productivity etc. app discovery menus, icons appear normally.

Relevant System Information:
The folder under /var/lib/snapd/desktop/icons is empty, if relevant.
Apps have icons on the app grid, no problem there.

What I’ve Tried:
Uninstalling/reinstalling a couple of apps, seems to have icons back.
Switch snap-store channel to edge has no effect.
Only seems to happen on fresh install of 25.04. On an upgrade from 24.10 via

do-release-upgrade -d

the icons are there.

2

Welcome to Ubuntu Discourse :slight_smile:

Firstly, using the -d flag with that command will upgrade to a development release and is not recommended if you want a stable system.

For the Snap Store issues try this:

Close the Store, if it’s open.

sudo snap remove --purge snap-store
sudo snap install snap-store

Start the Store. You should notice that it looks quite different.

Go to the “Manage” tab (on the left-hand side near the bottom), and select “Check for updates”.

If everything goes well, this should be clear.

Courtesy of @paddylandau

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Hello, first of all, the -d flag was used to test the issue on an upgrade, rather than a fresh install. It works fine on an upgrade, it is the fresh install that has the issue so yea, it’s good that you mention that -d is devel, in case somebody does not know about it, but that’s not part of the issue recreation process.

Secondly, as mentioned, i had already uninstalled snap store and installed the edge channel version, it didn’t work, then installed stable again, it still does not work.
The only icon that appears after that is the snap store (see screenshot) same as when i reinstalled firefox for example.

Screenshot From 2025-04-27 16-57-31
Screenshot From 2025-04-27 16-57-311228×879 125 KB

Again, the issue only happens on a fresh install, not an upgrade.

4

Did you uninstall using the --purge option? If not, please follow the instructions by @rubi1200, and let us know what happens.

If it still doesn’t work:

Edit: The following was incorrect. I see that this has been previously reported, but this was four years ago. I suggest that you visit the bug, log in, and vote for it (press the green writing on the left near the top); and add a comment explaining that you get it on a fresh installation of 25.04.

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Created an issue in GitHub: Ubuntu 25.04 Manage page no icons for installed apps · Issue #1920 · ubuntu/app-center · GitHub

1 Like
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Just tested this in a VM and @antonispgs is correct.

Even with purging the only icon that shows under Manage is for the snap store itself.

I looked through the release notes but did not find a reference to this being a known issue.

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I added my comments there as well, hope it helps.

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bug Bug #1859585 “Snap-store launcher icon missing from Unity dash” : Bugs : snap-store-desktop is about a completely different problem

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Ah, I see, sorry. You’re correct.

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The problem with doing this, is you’re not noting what channel was installed before you purge the app.

So if, for example, they were tracking a different channel than “stable”, you just removed that and installed a different version.

1 Like