Wifi setting missing, Possible chown problem

Ubuntu Version

Ubuntu 24.04 LTS

Desktop Environment (if applicable)

GNOME

Problem Description

Settings → Network is missing the option to connect to wireless networks.
Problem started around 2 days ago and right now I am using my mobile device to tether to the internet. Before the problem started, I was messing around with chown -R user /usr/
which I had believed to have fixed with https://askubuntu.com/a/471503
From what I’ve read, reinstalling the OS or moving to a different kernel may be my only options.

Relevant System Information

########## wireless info START ##########

Report from: 21 Sep 2026 20:24 EDT -0400

Booted last: 21 Sep 2026 00:00 EDT -0400

Script from: 27 Aug 2024 10:55 UTC +0000

##### release ###########################

Distributor ID:	Ubuntu
Description:	Ubuntu 24.04.5 LTS
Release:	24.04
Codename:	noble

##### kernel ############################

Linux 6.8.0-139-generic #139-Ubuntu SMP PREEMPT_DYNAMIC Sat Aug  1 03:52:05 UTC 2026 x86_64 x86_64 x86_64 GNU/Linux

Parameters: ro, quiet, splash, vt.handoff=7

##### desktop ###########################

Ubuntu

##### lspci #############################

01:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter [10ec:b822]
	DeviceName: Realtek RTL8822BE 802.11 ac 2x2 WiFi + BT 4.2 Combo Adapter
	Subsystem: Hewlett-Packard Company Realtek RTL8822BE 802.11ac 2x2 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) [103c:831b]
	Kernel driver in use: rtw_8822be

02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
	DeviceName: Realtek PCIe FE Family Controller
	Subsystem: Hewlett-Packard Company Pavilion Laptop 15-cw1xxx [103c:8615]
	Kernel driver in use: r8169

##### lsusb #############################

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0bda:b00b Realtek Semiconductor Corp. Realtek Bluetooth 4.2 Adapter
Bus 001 Device 030: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 003 Device 003: ID 04f2:b627 Chicony Electronics Co., Ltd HP Wide Vision HD Camera
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

##### PCMCIA card info ##################

##### rfkill ############################

0: phy0: Wireless LAN
	Soft blocked: no
	Hard blocked: no
6: hci0: Bluetooth
	Soft blocked: yes
	Hard blocked: no

##### secure boot #######################

SecureBoot enabled

##### lsmod #############################

rtw88_8822be           12288  0
rtw88_8822b           229376  1 rtw88_8822be
rtw88_pci              32768  1 rtw88_8822be
rtw88_core            360448  2 rtw88_pci,rtw88_8822b
hp_wmi                 36864  0
sparse_keymap          12288  1 hp_wmi
platform_profile       12288  1 hp_wmi
mac80211             1744896  2 rtw88_pci,rtw88_core
wmi_bmof               12288  0
cfg80211             1368064  2 rtw88_core,mac80211
libarc4                12288  1 mac80211
wmi                    28672  4 hp_wmi,video,hp_bioscfg,wmi_bmof

##### dkms #############################

./wireless-info: line 206: dkms: command not found

##### interfaces ########################

##### ifconfig ##########################

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback <MAC address> brd <MAC address>
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host noprefixroute 
       valid_lft forever preferred_lft forever
2: eno1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc fq_codel state DOWN group default qlen 1000
    link/ether <MAC 'eno1' [IF1]> brd <MAC address>
    altname enp2s0
3: wlo1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state DOWN group default qlen 1000
    link/ether <MAC 'wlo1' [IF2]> brd <MAC address>
    altname wlp1s0

##### iwconfig ##########################

lo        no wireless extensions.

eno1      no wireless extensions.

wlo1      IEEE 802.11  ESSID:off/any  
          Mode:Managed  Access Point: Not-Associated   Tx-Power=20 dBm   
          Retry short limit:7   RTS thr:off   Fragment thr:off
          Power Management:on
          

##### route #############################

##### resolv.conf #######################

[777 root '/etc/resolv.conf' -> '../run/systemd/resolve/stub-resolv.conf']

nameserver 127.0.0.53
options edns0 trust-ad
search lan

##### network managers ##################

Installed:

	NetworkManager

Running:

root        1211       1  0 15:24 ?        00:00:01 /usr/sbin/NetworkManager --no-daemon

##### NetworkManager info ###############

GENERAL.DEVICE:                         eno1
GENERAL.TYPE:                           ethernet
GENERAL.NM-TYPE:                        NMDeviceEthernet
GENERAL.DBUS-PATH:                      /org/freedesktop/NetworkManager/Devices/2
GENERAL.VENDOR:                         Realtek Semiconductor Co., Ltd.
GENERAL.PRODUCT:                        RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (Pavilion Laptop 15-cw1xxx)
GENERAL.DRIVER:                         r8169
GENERAL.DRIVER-VERSION:                 6.8.0-139-generic
GENERAL.FIRMWARE-VERSION:               --
GENERAL.HWADDR:                         <MAC 'eno1' [IF1]>
GENERAL.MTU:                            1500
GENERAL.STATE:                          20 (unavailable)
GENERAL.REASON:                         2 (Device is now managed)
GENERAL.IP4-CONNECTIVITY:               1 (none)
GENERAL.IP6-CONNECTIVITY:               1 (none)
GENERAL.UDI:                            /sys/devices/pci0000:00/0000:00:01.7/0000:02:00.0/net/eno1
GENERAL.PATH:                           pci-0000:02:00.0
GENERAL.IP-IFACE:                       --
GENERAL.IS-SOFTWARE:                    no
GENERAL.NM-MANAGED:                     yes
GENERAL.AUTOCONNECT:                    yes
GENERAL.FIRMWARE-MISSING:               no
GENERAL.NM-PLUGIN-MISSING:              no
GENERAL.PHYS-PORT-ID:                   --
GENERAL.CONNECTION:                     --
GENERAL.CON-UUID:                       --
GENERAL.CON-PATH:                       --
GENERAL.METERED:                        unknown
CAPABILITIES.CARRIER-DETECT:            yes
CAPABILITIES.SPEED:                     unknown
CAPABILITIES.IS-SOFTWARE:               no
CAPABILITIES.SRIOV:                     no
INTERFACE-FLAGS.UP:                     yes
INTERFACE-FLAGS.LOWER-UP:               no
INTERFACE-FLAGS.CARRIER:                no
INTERFACE-FLAGS.PROMISC:                no
WIRED-PROPERTIES.CARRIER:               off
IP4.GATEWAY:                            --
IP6.GATEWAY:                            --
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: --

GENERAL.DEVICE:                         wlo1
GENERAL.TYPE:                           wifi
GENERAL.NM-TYPE:                        NMDeviceGeneric
GENERAL.DBUS-PATH:                      /org/freedesktop/NetworkManager/Devices/3
GENERAL.VENDOR:                         Realtek Semiconductor Co., Ltd.
GENERAL.PRODUCT:                        RTL8822BE 802.11a/b/g/n/ac WiFi adapter (Realtek RTL8822BE 802.11ac 2x2 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported))
GENERAL.DRIVER:                         rtw_8822be
GENERAL.DRIVER-VERSION:                 6.8.0-139-generic
GENERAL.FIRMWARE-VERSION:               N/A
GENERAL.HWADDR:                         <MAC 'wlo1' [IF2]>
GENERAL.MTU:                            1500
GENERAL.STATE:                          20 (unavailable)
GENERAL.REASON:                         2 (Device is now managed)
GENERAL.IP4-CONNECTIVITY:               1 (none)
GENERAL.IP6-CONNECTIVITY:               1 (none)
GENERAL.UDI:                            /sys/devices/pci0000:00/0000:00:01.6/0000:01:00.0/net/wlo1
GENERAL.PATH:                           pci-0000:01:00.0
GENERAL.IP-IFACE:                       --
GENERAL.IS-SOFTWARE:                    no
GENERAL.NM-MANAGED:                     yes
GENERAL.AUTOCONNECT:                    yes
GENERAL.FIRMWARE-MISSING:               no
GENERAL.NM-PLUGIN-MISSING:              yes
GENERAL.PHYS-PORT-ID:                   --
GENERAL.CONNECTION:                     --
GENERAL.CON-UUID:                       --
GENERAL.CON-PATH:                       --
GENERAL.METERED:                        unknown
CAPABILITIES.CARRIER-DETECT:            yes
CAPABILITIES.SPEED:                     unknown
CAPABILITIES.IS-SOFTWARE:               no
CAPABILITIES.SRIOV:                     no
INTERFACE-FLAGS.UP:                     yes
INTERFACE-FLAGS.LOWER-UP:               no
INTERFACE-FLAGS.CARRIER:                no
INTERFACE-FLAGS.PROMISC:                no
IP4.GATEWAY:                            --
IP6.GATEWAY:                            --
CONNECTIONS.AVAILABLE-CONNECTION-PATHS: --

##### NetworkManager.state ##############

[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true

##### NetworkManager config #############

[[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
[connection]
wifi.powersave = 3

[[/etc/NetworkManager/NetworkManager.conf]]
[main]
plugins=ifupdown,keyfile
[ifupdown]
managed=false
[device]
wifi.scan-rand-mac-address=no

[[/usr/lib/NetworkManager/conf.d/10-default-firewall-use-iptables.conf]]
[main]
firewall-backend = iptables

[[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
[main]
dns=systemd-resolved

[[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
[keyfile]
unmanaged-devices=*,except:type:wifi,except:type:gsm,except:type:cdma

[[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
[connectivity]
uri=http://connectivity-check.ubuntu.com/

[[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
[device-31-mac-addr-change]
match-device=driver:eagle_sdio,driver:wl
wifi.scan-rand-mac-address=no

##### NetworkManager profiles ###########

##### Netplan config ####################

grep: /etc/netplan/90-NM-05633b75-c25b-4dd5-abf4-c1c6de066643.yaml: Permission denied
grep: /etc/netplan/90-NM-861cbe0e-8531-3bde-ad8a-4c5e71dc2c27.yaml: Permission denied
[/lib/netplan/00-network-manager-all.yaml]
network:
  version: 2
  renderer: NetworkManager

##### iw reg get ########################

Region: America/New_York (based on set time zone)

global
country 00: DFS-UNSET
	(755 - 928 @ 2), (N/A, 20), (N/A), PASSIVE-SCAN
	(2402 - 2472 @ 40), (N/A, 20), (N/A)
	(2457 - 2482 @ 20), (N/A, 20), (N/A), AUTO-BW, PASSIVE-SCAN
	(2474 - 2494 @ 20), (N/A, 20), (N/A), NO-OFDM, PASSIVE-SCAN
	(5170 - 5250 @ 80), (N/A, 20), (N/A), AUTO-BW, PASSIVE-SCAN
	(5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
	(5490 - 5730 @ 160), (N/A, 20), (0 ms), DFS, PASSIVE-SCAN
	(5735 - 5835 @ 80), (N/A, 20), (N/A), PASSIVE-SCAN
	(57240 - 63720 @ 2160), (N/A, 0), (N/A)

##### iwlist channels ###################

lo        no frequency information.

eno1      no frequency information.

wlo1      32 channels in total; available frequencies :
          Channel 01 : 2.412 GHz
          Channel 02 : 2.417 GHz
          Channel 03 : 2.422 GHz
          Channel 04 : 2.427 GHz
          Channel 05 : 2.432 GHz
          Channel 06 : 2.437 GHz
          Channel 07 : 2.442 GHz
          Channel 08 : 2.447 GHz
          Channel 09 : 2.452 GHz
          Channel 10 : 2.457 GHz
          Channel 11 : 2.462 GHz
          Channel 12 : 2.467 GHz
          Channel 13 : 2.472 GHz
          Channel 14 : 2.484 GHz
          Channel 36 : 5.18 GHz
          Channel 40 : 5.2 GHz
          Channel 44 : 5.22 GHz
          Channel 48 : 5.24 GHz
          Channel 52 : 5.26 GHz
          Channel 56 : 5.28 GHz
          Channel 60 : 5.3 GHz
          Channel 64 : 5.32 GHz
          Channel 100 : 5.5 GHz
          Channel 104 : 5.52 GHz
          Channel 108 : 5.54 GHz
          Channel 112 : 5.56 GHz
          Channel 116 : 5.58 GHz
          Channel 120 : 5.6 GHz
          Channel 124 : 5.62 GHz
          Channel 128 : 5.64 GHz
          Channel 132 : 5.66 GHz
          Channel 136 : 5.68 GHz

##### iwlist scan #######################

lo        Interface doesn't support scanning.

eno1      Interface doesn't support scanning.

Channel occupancy:

      2   APs on   Frequency:2.412 GHz (Channel 1)
      3   APs on   Frequency:2.437 GHz (Channel 6)
      2   APs on   Frequency:2.462 GHz (Channel 11)
      4   APs on   Frequency:5.22 GHz (Channel 44)
      2   APs on   Frequency:5.64 GHz (Channel 128)
      3   APs on   Frequency:5.805 GHz

wlo1      Scan completed :
          Cell 01 - Address: <MAC 'TMOBILE-1CC6' [AC1]>
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=51/70  Signal level=-59 dBm  
                    Encryption key:on
                    ESSID:"TMOBILE-1CC6"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000001435ee00b7f
                    Extra: Last beacon: 50ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (2) : PSK unknown (8)
          Cell 02 - Address: <MAC 'TMOBILE-AEB2' [AC2]>
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=51/70  Signal level=-59 dBm  
                    Encryption key:on
                    ESSID:"TMOBILE-AEB2"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000001435ee0072c
                    Extra: Last beacon: 50ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (2) : PSK unknown (8)
          Cell 03 - Address: <MAC '' [AC3]>
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    Quality=59/70  Signal level=-51 dBm  
                    Encryption key:on
                    ESSID:""
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 9 Mb/s
                              18 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 12 Mb/s; 24 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=0000000e664dc18c
                    Extra: Last beacon: 2783ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
          Cell 04 - Address: <MAC 'KINETIC_3ead42' [AC4]>
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    Quality=24/70  Signal level=-86 dBm  
                    Encryption key:on
                    ESSID:"KINETIC_3ead42"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 6 Mb/s
                              9 Mb/s; 12 Mb/s; 18 Mb/s
                    Bit Rates:24 Mb/s; 36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=0000016af2c66c3e
                    Extra: Last beacon: 50ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
          Cell 05 - Address: <MAC 'TMOBILE-1CC6' [AC5]>
                    Channel:44
                    Frequency:5.22 GHz (Channel 44)
                    Quality=60/70  Signal level=-50 dBm  
                    Encryption key:on
                    ESSID:"TMOBILE-1CC6"
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000001435ef26b05
                    Extra: Last beacon: 50ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (2) : PSK unknown (8)
          Cell 06 - Address: <MAC 'TMOBILE-AEB2' [AC6]>
                    Channel:44
                    Frequency:5.22 GHz (Channel 44)
                    Quality=60/70  Signal level=-50 dBm  
                    Encryption key:on
                    ESSID:"TMOBILE-AEB2"
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000001435ef25d18
                    Extra: Last beacon: 50ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (2) : PSK unknown (8)
          Cell 07 - Address: <MAC 'DIRECT-d8-HP M283 LaserJet' [AC7]>
                    Channel:44
                    Frequency:5.22 GHz (Channel 44)
                    Quality=47/70  Signal level=-63 dBm  
                    Encryption key:on
                    ESSID:"DIRECT-d8-HP M283 LaserJet"
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=00000143aa0a107a
                    Extra: Last beacon: 50ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
          Cell 08 - Address: <MAC '' [AC8]>
                    Channel:44
                    Frequency:5.22 GHz (Channel 44)
                    Quality=59/70  Signal level=-51 dBm  
                    Encryption key:on
                    ESSID:""
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000001435ef2604f
                    Extra: Last beacon: 2490ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (2) : PSK unknown (8)
          Cell 09 - Address: <MAC '' [AC9]>
                    Channel:128
                    Frequency:5.64 GHz (Channel 128)
                    Quality=31/70  Signal level=-79 dBm  
                    Encryption key:on
                    ESSID:""
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    ESSID:"15b0637"
                    Extra:Mesh Network Path Selection Protocol ID: 0x01
                    Extra:Path Selection Metric ID: 0x01
                    Extra:Congestion Control Mode ID: 0x00
                    Extra:Synchronization ID: 0x01
                    Extra:Authentication ID: 0x01
                    Extra:Formation Info: 0x03
                    Extra:Capabilities: 0x09
                    Mode:Unknown/bug
                    Extra:tsf=000003a212caa03c
                    Extra: Last beacon: 1049ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : unknown (8)
          Cell 10 - Address: <MAC '' [AC10]>
                    Channel:128
                    Frequency:5.64 GHz (Channel 128)
                    Quality=30/70  Signal level=-80 dBm  
                    Encryption key:off
                    ESSID:""
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000003a212caa2bf
                    Extra: Last beacon: 1049ms ago
          Cell 11 - Address: <MAC 'DIRECT-28-HP DeskJet 4200 series' [AC11]>
                    Channel:1
                    Frequency:2.412 GHz (Channel 1)
                    Quality=25/70  Signal level=-85 dBm  
                    Encryption key:on
                    ESSID:"DIRECT-28-HP DeskJet 4200 series"
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000001e9291304eb
                    Extra: Last beacon: 50ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
          Cell 12 - Address: <MAC 'MySpectrumWiFia0-2G' [AC12]>
                    Channel:6
                    Frequency:2.437 GHz (Channel 6)
                    Quality=26/70  Signal level=-84 dBm  
                    Encryption key:on
                    ESSID:"MySpectrumWiFia0-2G"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 18 Mb/s
                              24 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 48 Mb/s
                    Mode:Master
                    Extra:tsf=0000014361acd21d
                    Extra: Last beacon: 3371ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
          Cell 13 - Address: <MAC '' [AC13]>
                    Channel:161
                    Frequency:5.805 GHz
                    Quality=28/70  Signal level=-82 dBm  
                    Encryption key:on
                    ESSID:""
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=0000016af2f29972
                    Extra: Last beacon: 209ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
          Cell 14 - Address: <MAC 'MySpectrumWiFiCE-2G' [AC14]>
                    Channel:1
                    Frequency:2.412 GHz (Channel 1)
                    Quality=20/70  Signal level=-90 dBm  
                    Encryption key:on
                    ESSID:"MySpectrumWiFiCE-2G"
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=000001435c55a183
                    Extra: Last beacon: 3736ms ago
          Cell 15 - Address: <MAC 'KINETIC_3ead42' [AC15]>
                    Channel:161
                    Frequency:5.805 GHz
                    Quality=27/70  Signal level=-83 dBm  
                    Encryption key:on
                    ESSID:"KINETIC_3ead42"
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=0000016af2f2bf6f
                    Extra: Last beacon: 50ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK
          Cell 16 - Address: <MAC '' [AC16]>
                    Channel:161
                    Frequency:5.805 GHz
                    Quality=27/70  Signal level=-83 dBm  
                    Encryption key:on
                    ESSID:""
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s
                    Mode:Master
                    Extra:tsf=0000016af2f29711
                    Extra: Last beacon: 210ms ago
                    IE: IEEE 802.11i/WPA2 Version 1
                        Group Cipher : CCMP
                        Pairwise Ciphers (1) : CCMP
                        Authentication Suites (1) : PSK

##### module infos ######################

[rtw88_8822be]
filename:       /lib/modules/6.8.0-139-generic/kernel/drivers/net/wireless/realtek/rtw88/rtw88_8822be.ko.zst
license:        Dual BSD/GPL
description:    Realtek 802.11ac wireless 8822be driver
depends:        rtw88_pci,rtw88_8822b
retpoline:      Y
intree:         Y
name:           rtw88_8822be
vermagic:       6.8.0-139-generic SMP preempt mod_unload modversions 

[rtw88_8822b]
filename:       /lib/modules/6.8.0-139-generic/kernel/drivers/net/wireless/realtek/rtw88/rtw88_8822b.ko.zst
license:        Dual BSD/GPL
description:    Realtek 802.11ac wireless 8822b driver
depends:        rtw88_core
retpoline:      Y
intree:         Y
name:           rtw88_8822b
vermagic:       6.8.0-139-generic SMP preempt mod_unload modversions 

[rtw88_pci]
filename:       /lib/modules/6.8.0-139-generic/kernel/drivers/net/wireless/realtek/rtw88/rtw88_pci.ko.zst
license:        Dual BSD/GPL
description:    Realtek PCI 802.11ac wireless driver
depends:        rtw88_core,mac80211
retpoline:      Y
intree:         Y
name:           rtw88_pci
vermagic:       6.8.0-139-generic SMP preempt mod_unload modversions 
parm:           disable_msi:Set Y to disable MSI interrupt support (bool)
parm:           disable_aspm:Set Y to disable PCI ASPM support (bool)

[rtw88_core]
filename:       /lib/modules/6.8.0-139-generic/kernel/drivers/net/wireless/realtek/rtw88/rtw88_core.ko.zst
license:        Dual BSD/GPL
description:    Realtek 802.11ac wireless core module
depends:        mac80211,cfg80211
retpoline:      Y
intree:         Y
name:           rtw88_core
vermagic:       6.8.0-139-generic SMP preempt mod_unload modversions 
parm:           disable_lps_deep:Set Y to disable Deep PS (bool)
parm:           support_bf:Set Y to enable beamformee support (bool)
parm:           debug_mask:Debugging mask (uint)

[mac80211]
filename:       /lib/modules/6.8.0-139-generic/kernel/net/mac80211/mac80211.ko.zst
license:        GPL
description:    IEEE 802.11 subsystem
depends:        cfg80211,libarc4
retpoline:      Y
intree:         Y
name:           mac80211
vermagic:       6.8.0-139-generic SMP preempt mod_unload modversions 
parm:           minstrel_vht_only:Use only VHT rates when VHT is supported by sta. (bool)
parm:           max_nullfunc_tries:Maximum nullfunc tx tries before disconnecting (reason 4). (int)
parm:           max_probe_tries:Maximum probe tries before disconnecting (reason 4). (int)
parm:           beacon_loss_count:Number of beacon intervals before we decide beacon was lost. (int)
parm:           probe_wait_ms:Maximum time(ms) to wait for probe response before disconnecting (reason 4). (int)
parm:           ieee80211_default_rc_algo:Default rate control algorithm for mac80211 to use (charp)

[cfg80211]
filename:       /lib/modules/6.8.0-139-generic/kernel/net/wireless/cfg80211.ko.zst
description:    wireless configuration support
license:        GPL
depends:        
retpoline:      Y
intree:         Y
name:           cfg80211
vermagic:       6.8.0-139-generic SMP preempt mod_unload modversions 
parm:           bss_entries_limit:limit to number of scan BSS entries (per wiphy, default 1000) (int)
parm:           ieee80211_regdom:IEEE 802.11 regulatory domain code (charp)
parm:           cfg80211_disable_40mhz_24ghz:Disable 40MHz support in the 2.4GHz band (bool)

##### module parameters #################

[rtw88_pci]
disable_aspm: N
disable_msi: N

[rtw88_core]
debug_mask: 0
disable_lps_deep: N
support_bf: Y

[mac80211]
beacon_loss_count: 7
ieee80211_default_rc_algo: minstrel_ht
max_nullfunc_tries: 2
max_probe_tries: 5
minstrel_vht_only: Y
probe_wait_ms: 500

[cfg80211]
bss_entries_limit: 1000
cfg80211_disable_40mhz_24ghz: N
ieee80211_regdom: 00

##### /etc/modules ######################

##### modprobe options ##################

[/etc/modprobe.d/amd64-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/blacklist-ath_pci.conf]
blacklist ath_pci

[/etc/modprobe.d/blacklist.conf]
blacklist evbug
blacklist usbmouse
blacklist usbkbd
blacklist eepro100
blacklist de4x5
blacklist eth1394
blacklist snd_intel8x0m
blacklist snd_aw2
blacklist prism54
blacklist bcm43xx
blacklist garmin_gps
blacklist asus_acpi
blacklist snd_pcsp
blacklist pcspkr
blacklist amd76x_edac

[/etc/modprobe.d/blacklist-rare-network.conf]
alias net-pf-3 off
alias net-pf-6 off
alias net-pf-9 off
alias net-pf-11 off
alias net-pf-12 off
alias net-pf-19 off
alias net-pf-21 off
alias net-pf-36 off

[/etc/modprobe.d/disable-algif_aead.conf]
install algif_aead /bin/false

[/etc/modprobe.d/intel-microcode-blacklist.conf]
blacklist microcode

[/etc/modprobe.d/iwlwifi.conf]
remove iwlwifi \
(/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
&& /sbin/modprobe -r mac80211

##### rc.local ##########################

grep: /etc/rc.local: No such file or directory

##### pm-utils ##########################

##### udev rules ########################

##### dmesg #############################

########## wireless info END ############

Screenshots


Error Messages / Logs

$ nmcli

lo: connected (externally) to lo
        "lo"
        loopback (unknown), 00:00:00:00:00:00, sw, mtu 65536
        inet4 127.0.0.1/8
        inet6 ::1/128

eno1: unavailable
        "Realtek RTL8111/8168/8411"
        ethernet (r8169), C4:65:16:A4:0C:2B, hw, mtu 1500

wlo1: unavailable
        "Realtek RTL8822BE 802.11a/b/g/n/ac"
        wifi (rtw_8822be), A4:FC:77:50:E4:7F, plugin missing, hw, mtu 1500

What I’ve Tried

Rebooting to older kernel from BIOS, 6.8.0.139 to 6.8.0.138
Booting from recovery mode and then turning on networking.

Is the file /usr/lib/x86_64-linux-gnu/NetworkManager/1.46.0/libnm-device-plugin-wifi.so present?

2 Likes

The file is likely there, but has the wrong owner.

NetworkManager runs as root and refuses to load plugins that are not owned by root:root. Because of chown -R, that file now belongs to your(@observant) user

3 Likes

@observant Welcome to Ubuntu Discourse :slight_smile:

Not intending to get on your case, but following Linux advice from 12+ year old topics is not really a very good idea.

If you remember which files you changed, please show us.

If it is the file mentioned by @avb66 then show us the output from this command:

ls -l /usr/lib/x86_64-linux-gnu/NetworkManager/1.46.0/libnm-device-plugin-wifi.so

Thanks

3 Likes

Thank you for your responses

I checked ls -l /usr/lib/x86_64-linux-gnu/NetworkManager/1.46.0/libnm-device-plugin-wifi.so

-rw-r–r-- 1 cameron root 310624 Jun 18 05:33 /usr/lib/x86_64-linux-gnu/NetworkManager/1.46.0/libnm-device-plugin-wifi.so

Hehe :disguised_face:

sudo chown -R root:root /usr
sudo systemctl restart NetworkManager

And mark @avb66’s post as the solution! :wink:

psst.

sudo systemctl restart NetworkManager

sudo: /usr/bin/sudo must be owned by uid 0 and have the setuid bit set

Ooooops, we have the classic “sudo locked out of sudo” moment! :grinning_face:

If nobody else jumps in, I’ll write down the recovery recipe for you in 20-30 mins!

EDIT: here is the guide -

https://askubuntu.com/questions/452860/usr-bin-sudo-must-be-owned-by-uid-0-and-have-the-setuid-bit-set

Yes, exactly the same thread! But that answer had one catch: it only fixed /usr/bin/sudo itself.

Because of chown -R, the rest of /usr was still owned by your user (cameron). NetworkManager runs as root and refuses to load any plugin or library from /usr/lib/... that is not owned by root:root. That is why your Wi-Fi plugin failed with plugin missing.

To fix both sudo and Wi-Fi, boot into Recovery Mode and run:

mount -o remount,rw /
chown -R root:root /usr
chmod 4755 /usr/bin/sudo
reboot

Thank you. My Wifi is connected and working now. However,

I went to update my snaps and the Authentication box gives

Incorrect permissions on /usr/lib/polkit-1/polkit-agent-helper-1

Show your current /usr ownership

ls -ld /usr

ls -ld /usr

drwxr-xr-x 14 root root 4096 Oct 17  2019 /usr

Awesome

now run:

sudo chmod 4755 /usr/lib/polkit-1/polkit-agent-helper-1 /usr/bin/pkexec

and for complete peace of mind :

sudo apt install --reinstall polkitd pkexec passwd

than try updating your snaps

Hello everyone, please create a new topic for other issues even if they may be related, which I do not believe the snap issue is, that way when searchers are looking for a solution to an issue they actually find the solution to the thread title, plus it keeps a tidier house.

2 Likes

Would you like me to archive the second problem in a new topic?

Give the commands from post #14 a quick try first.
If they fix it, we will apologize to @Wild_Man for drifting off-topic, and you won’t even need a new thread! :slight_smile:

The command allowed me to Authenticate the updates but the software app (the flatpak app) closes when updating GNOME Application Platform version 50. Two other apps will not update. Ubuntu App Center doesn’t open.

We may need a new topic. Sorry Wild Man.

1 Like

If the NetworkManager issue has been resolved, which seems to be the case, then please open a new topic with a good, descriptive title to deal with the other problems that have now arisen.

Thanks for understanding.

3 Likes

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