Ubuntu version 24.04.02 LTS
Problem Description:
When I click on the desktop Ubuntu Software button, a window opens with various software listings, but when I click on an app in that window I get a screen with the message “Loading application details …” that just sits there doing, apparently, nothing. Is the software center not working or is there somewhere else to look for software that will run in Ubuntu?
On Ubuntu 24.04 you should see ‘App Center’ not Ubuntu software.
If you are speaking of AppCenter try to call it via terminal with the command:
snap run snap-store and look at messages in the terminal.
When I hover over the icon it says Ubuntu Software. The resulting window that pops open has no caption. When I run snap run snap-store in terminal i get the same result with the following
Not loading module “atk-bridge”: The functionality is provided by GTK natively. Please try to not load it.
Since my icon is clearly mislabeled maybe I’ve got a corrupt version of the OS.
From that response in terminal it looks like I’m not loading something that I should try not to load. That’s seems to be a bit counter intuitive.
Can you please upload screenshots of where you are wanting to open or clicking?
Also, a screenshot of the results when searching for software in the applications menu.
Thanks.
When I hover over this icon it says . . .
When I click the icon it opens this window . . .
If I click anything in this window it goes to this . . . and just sits there.
Was this a fresh install or an upgrade from a previous version?
Check and show the output for these terminal commands please:
snap list | grep app
dpkg -l | grep gnome-software
try: sudo snap refresh snap-store --stable
note for rubi1200: AppCenter == snap-store (old UbuntuSoftware) is approximately the snap version of gnome-software but not the same thing.
OK. That worked. Thanks!
Glad you got it resolved.
Please mark the relevant post as the solution.
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