Ubuntu dual boot Windows 11 Bitlocker NTFS FILE SYSTEM ERROR

[asteria68]

Hello !

I installed Ubuntu in dual boot with Windows. I disabled Bitlocker to install Ubuntu with encryption. Everything works fine. Except that when I tried to encrypt the Windows hard drive again (reactivating Bitlocker), I got a screen asking me if I wanted to try to restart and run a test before starting the encryption. I said yes. The restart failed, and now I have an NTFS FILE SYSTEM 0x24 error, and I can’t do anything with Windows or access anything. I tried to access the partition from Ubuntu, but I’m told that it’s encrypted (which is impossible because the encryption hasn’t started). I also have the Bitlocker recovery key, but it doesn’t work. What can I do?

[rubi1200]

Welcome to Ubuntu Discourse

We are sorry to hear you are having this problem.

However, this is not an Ubuntu issue and while there are users here who dual-boot with Windows, you would be better off asking on a Windows forum.

The community here is very knowledgeable and helpful:
https://www.tenforums.com/

You could also consider asking at Microsoft online technical support for advice.

Whatever you do, I definitely suggest not trying any other recovery until you get specific advice on how to go about this.

Otherwise, you risk losing all data on the Windows drive.

[yancek]

So you have installed Ubuntu and you are able to boot it, correct? If so, open a terminal when you are booted into Ubuntu and run the following command to get information to post here:

sudo parted -l

The link below is a site discussing possible solutions to the error you reported. The second link is to the Microsoft site discussing the error.

https://www.reclaime.com/library/how-to-fix-0x00000024.aspx

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x24–ntfs-file-system

Before installing Ubuntu, did you use the windows Disk Management utility to create free space on the drive on which to install Ubuntu?