Ubuntu 24.04.3 Issues with installing specific Debian packages like zoom, chrome, and edge

Support and Help
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1

Ubuntu Version:
24.04

Desktop Environment (if applicable):
GNOME

Problem Description:
I recently did a clean Ubuntu 24.04 install after upgrading my boot drive. While reconfiguring my new system, I ran into issues installing specific Debian packages such as Zoom, Edge, and Chrome specifically while others (such as Steam) appeared to install correctly.

Specifically, these packages result in broken links being created in /usr/bin and do not create any app icons after installed. I was able to run zoom by running the zoom launcher as root however the logs while running indicated permission issues with the app not functioning as expected. I have had issues with expected app icons not showing up (i.e., when I installed hwloc an app icon for lstopo was not created even though it did when previously installed). These issues (inability for specific Debian packages to be installed and lack of app icons being created) seem to be related (perhaps something to do with recent changes to AppArmor?); however, I have not been able to prove this.

I have tried doing another clean install; however, have ran into the same issues.

I have pasted the log output from installing zoom, below as a reference. I am happy to provide more if they would be at all useful.

Any advice / recommendations are appreciated, thanks!

Example:
See below for error message.

Relevant System Information:
I am using the nvidia-driver-580-open driver.

Screenshots or Error Messages:

$ sudo apt install ./zoom_amd64.deb
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Note, selecting 'zoom' instead of './zoom_amd64.deb'
Recommended packages:
  libegl1-mesa libgl1-mesa-glx
The following NEW packages will be installed:
  zoom
0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B/233 MB of archives.
After this operation, 841 MB of additional disk space will be used.
Get:1 /home/sam/zoom_amd64.deb zoom amd64 6.6.6.5306 [233 MB]
Selecting previously unselected package zoom.
(Reading database ... 455073 files and directories currently installed.)
Preparing to unpack /home/sam/zoom_amd64.deb ...
Unpacking zoom (6.6.6.5306) ...
Setting up zoom (6.6.6.5306) ...
run post install script, action is configure...
Installing AppArmor profile to /etc/apparmor.d/zoom
Loading AppArmor profile...
Processing triggers for gnome-menus (3.36.0-1.1ubuntu3) ...
Processing triggers for shared-mime-info (2.4-4) ...
Processing triggers for desktop-file-utils (0.27-2build1) ...
N: Download is performed unsandboxed as root as file '/home/sam/zoom_amd64.deb' couldn't be accessed by user '_apt'. - pkgAcquire::Run (13: Permission denied)

What I’ve Tried:

  1. Reinstalling Ubuntu
  2. Reinstalling affected packages
  3. Rebooting and updating system many times

Edits

  1. This is not a question about the notice “N: Download is performed unsandboxed as root as file …” in my logs. I am reaching out as something appears to have recently changed within Ubuntu as I did not have this issue prior to performing a clean install.
2

That’s not an error message. If it were, it would start with E:. N: means “Note”. Your package installed successfully.

1 Like
3

Apologies for my lack of explanation. The notice at the end of the log was not the part I was inquiring about. I added them for reference if they were at all useful.

I am specifically inquiring for help regarding the fact that these packages are not usable despite claiming to install correctly.

Thanks!

4

As a further example, once installed zoom (as well as chrome and edge) is a broken link in /usr/bin.
These applications are required to be executed as root which is not standard behavior to my knowledge based on previous installs.

$ zoom
zsh: permission denied: zoom

$ file /usr/bin/zoom
/usr/bin/zoom: broken symbolic link to /opt/zoom/ZoomLauncher
5

That looks to me like a packaging issue on Zoom’s end. We cannot typically support packages external to our repositories. I’d suggest contacting Zoom about this.

2 Likes
6

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