Random crash when standby (asus zenbook)

Ubuntu Version:

Distributor ID: Ubuntu
Description: Ubuntu 24.04.2 LTS
Release: 24.04
Codename: noble

Linux xxx-ZenBook 6.8.0-58-generic #60-Ubuntu SMP PREEMPT_DYNAMIC Fri Mar 14 18:29:48 UTC 2025 x86_64 x86_64 x86_64 GNU/Linux

Desktop Environment (if applicable):

XFCE

Problem Description:

System randomly crash when going standby mode (phyical button/taskbar menu/terminal)
Computer stays ON (button light, heat, battery usage), black screen, no keyboard, no mouse, CTRL F2 or F3 does nothing.
I have to force it to stop maintaining physicual power button for 10sec.

It is not a wakeup problem, but standby one.

Relevant System Information:

lspci | grep -i vga
0000:00:02.0 VGA compatible controller: Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] (rev 01)

cat /sys/power/mem_sleep
s2idle [deep]

/etc/systemd/sleep.conf`
[Sleep]
AllowSuspend=yes
#SuspendMode=deep

GRUB
GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=0
GRUB_DISTRIBUTOR=( . /etc/os-release; echo ${NAME:-Ubuntu} ) 2>/dev/null || echo Ubuntu
GRUB_CMDLINE_LINUX_DEFAULT=“quiet splash i915.enable_psr=0 mem_sleep_default=deep”
GRUB_CMDLINE_LINUX=“”

Screenshots or Error Messages:

No errors

What I’ve Tried:


SOLVED by adding usbcore.autosuspend=-1 into grub file

GRUB_DEFAULT=0
GRUB_TIMEOUT_STYLE=hidden
GRUB_TIMEOUT=0
GRUB_DISTRIBUTOR=( . /etc/os-release; echo ${NAME:-Ubuntu} ) 2>/dev/null || echo Ubuntu
GRUB_CMDLINE_LINUX_DEFAULT=“quiet splash i915.enable_psr=0 mem_sleep_default=deep usbcore.autosuspend=-1”
GRUB_CMDLINE_LINUX=“”

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Thank you for sharing the solution with us.

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