Question about updating firmware with fwupdmgr

Support and Help
1

Problems with HP USB-C/A Universal Dock G2:
After the latest firmware update (v1.1.24.0) I can no longer use my second monitor (Monitor name: LEN-27IKL-A / Serial No: LM270WQ4SSB3) with its full WQHD resolution of 2560x1440. It seems to me that the docking station somehow no longer recognizes it properly. Full story.

Relevant System Information:

user@ZBookRoland:~$ sudo fwupdmgr update
Devices with no available firmware updates: 
 • ELAN07BB:00 04F3:3244
 • Fingerprint Sensor
 • HP 5MP Camera
 • HP USB-C Universal Docking Station
 • MZVL21T0HCLR-00BH1
 • UEFI Device Firmware
 • UEFI Device Firmware
 • UEFI Device Firmware
 • UEFI dbx
 • USB-C/A Universal Dock G2
Devices with the latest available firmware version:
 • System Firmware
user@ZBookRoland:~$ sudo fwupdmgr downgrade 9b5c5abfdeba411628b7eb5ef5e6e16284e39605
No downgrades for USB-C/A Universal Dock G2: No releases found

History of updates:

user@ZBookRoland:~$ fwupdmgr get-history
HP HP ZBook Power 15.6 inch G10 Mobile Workstation PC
│
├─USB-C/A Universal Dock G2:
│ │   Device ID:          9b5c5abfdeba411628b7eb5ef5e6e16284e39605
│ │   Previous version:   1.1.20.0
│ │   Install Duration:   3 minutes
│ │   Update State:       Success
│ │   GUID:               731ccdb9-233b-570d-b3e3-2a2d2dad8460
│ │   Device Flags:       • Updatable
│ │                       • System requires external power source
│ │                       • Supported on remote server
│ │                       • Device stages updates
│ │                       • Device can recover flash failures
│ │                       • Signed Payload
│ │ 
│ └─(null) Update:
│       New version:      1.1.22.0
│       Remote ID:        lvfs
│       Description:      
│       The vendor did not supply any release notes.
│     
└─USB-C/A Universal Dock G2:
  │   Device ID:          a00055d490730f3f38ea5a1cca64334456463b40
  │   Previous version:   1.1.23.0
  │   Install Duration:   3 minutes
  │   Update State:       Failed
  │   Update Error:       failed to read row data: attempted to read 0x3fc0 bytes at offset 0x7fc3c1 from buffer of 0x800000
  │   Last modified:      2025-09-12 12:24
  │   GUID:               731ccdb9-233b-570d-b3e3-2a2d2dad8460
  │   Device Flags:       • System requires external power source
  │                       • Device stages updates
  │                       • Device can recover flash failures
  │                       • Updatable
  │                       • Signed Payload
  │ 
  └─(null) Update:
        New version:      1.1.24.0
        Description:      
        The vendor did not supply any release notes.

question:
It seems to me that all firmware updates were executed while running Windows (dual boot config). It says No releases found.
Do I understand this correctly?

2

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You’ve erased or ignored the template we provide, and haven’t thus included details that match how this Support and Help section work. Providing a link to another site for us to go and research details ourselves isn’t ideal; you’re the one seeking help, so why not use the template & format as this site requests; providing requested information.

3

Well, there is this in your output…

  │   Update State:       Failed
  │   Update Error:       failed to read row data: attempted to read 0x3fc0 bytes at offset 0x7fc3c1 from buffer of 0x800000

…which may suggest a bad flash occurred. Or a hardware fault.

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