Poweroff not working on Ubuntu 24.04

Support and Help
1

Ubuntu Support Template

Ubuntu Version:
24.04 LTS

Desktop Environment (if applicable):
XFCE

Problem Description:
When using “poweroff” as root to shutdown my MSI GE63 7RD-006DE Raider laptop, the power LED keeps running till I switch off with power button. SSDs and filesystem seem to be offline at this point which is positive.

Same with the old “shutdown -h now”.

Relevant System Information:
uname -a
Linux oldlaptop 6.17.0-14-generic #14~24.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Jan 15 15:52:10 UTC 2 x86_64 x86_64 x86_64 GNU/Linux

What I’ve Tried:

I already have /etc/default/grub with “acpi=force reboot=acpi” in

GRUB_CMDLINE_LINUX_DEFAULT=“pci=noaer delayacct acpi=force reboot=acpi”

Does not help.

Can I increase the timeout time for this thread? In "HW problem - can not stop rx aggregation" with AC 3168NGW I cannot even post a solution…

2

@pmaff I reopened the topic so you can post additional information.

For the current issue, what happens if you do systemctl poweroff from the terminal?

1 Like
3

systemctl poweroff sometimes makes a correct shutdown, sometimes not.