I installed Ubuntu 24.04 LTS on my new Asus Zenbook (single install not dual-boot) No sound comes out from the speakers, or the headphones jack (while in Windows sound is ok).
I previously tried with Kali-Linux and it didn’t work either. For several days I browsed similar “no sound questions”, but it didn’t work out. So now I freshly re-installed ubuntu 24.04, updated it, and installed pavucontrol, and inxi only for a fresh start.
Hoping someone can help I put some useful information below.
Thanks,
uname -a
6.11.0-17-generic #17~24.04.2-Ubuntu SMP PREEMPT_DYNAMIC Mon Jan 20 22:48:29 UTC 2 x86_64 x86_64 x86_64 GNU/Linux
inxi -SMAG
e@ZenBook-Pro-Duo-UX582LR-UX582LR:~$ inxi -SMAG
System:
Host: ZenBook-Pro-Duo-UX582LR-UX582LR Kernel: 6.11.0-17-generic
arch: x86_64 bits: 64
Desktop: GNOME v: 46.0 Distro: Ubuntu 24.04.2 LTS (Noble Numbat)
Machine:
Type: Laptop System: ASUSTeK product: ZenBook Pro Duo UX582LR_UX582LR v: 1.0
serial: <superuser required>
Mobo: ASUSTeK model: UX582LR v: 1.0 serial: <superuser required>
UEFI: American Megatrends v: UX582LR.305 date: 12/30/2021
Graphics:
Device-1: Intel CometLake-H GT2 [UHD Graphics] driver: i915 v: kernel
Device-2: NVIDIA GA104M [GeForce RTX 3070 Mobile / Max-Q] driver: nvidia
v: 535.183.01
Device-3: USB C Video Adaptor driver: N/A type: USB
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X:
loaded: modesetting,nvidia unloaded: fbdev,nouveau,vesa dri: iris gpu: i915
resolution: 1: N/A 2: 3840x2160~60Hz
API: EGL v: 1.5 drivers: iris,nvidia,swrast
platforms: gbm,x11,surfaceless,device
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: intel mesa
v: 24.2.8-1ubuntu1~24.04.1 renderer: Mesa Intel UHD Graphics (CML GT2)
Audio:
Device-1: Intel Comet Lake PCH cAVS driver: snd_hda_intel
Device-2: NVIDIA GA104 High Definition Audio driver: snd_hda_intel
API: ALSA v: k6.11.0-17-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active
alsa base conf file
# autoloader aliases
install sound-slot-0 /sbin/modprobe snd-card-0
install sound-slot-1 /sbin/modprobe snd-card-1
install sound-slot-2 /sbin/modprobe snd-card-2
install sound-slot-3 /sbin/modprobe snd-card-3
install sound-slot-4 /sbin/modprobe snd-card-4
install sound-slot-5 /sbin/modprobe snd-card-5
install sound-slot-6 /sbin/modprobe snd-card-6
install sound-slot-7 /sbin/modprobe snd-card-7
# Cause optional modules to be loaded above generic modules
install snd /sbin/modprobe --ignore-install snd $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-ioctl32 ; /sbin/modprobe --quiet --use-blacklist snd-seq ; }
#
# Workaround at bug #499695 (reverted in Ubuntu see LP #319505)
install snd-pcm /sbin/modprobe --ignore-install snd-pcm $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-pcm-oss ; : ; }
install snd-mixer /sbin/modprobe --ignore-install snd-mixer $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-mixer-oss ; : ; }
install snd-seq /sbin/modprobe --ignore-install snd-seq $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; /sbin/modprobe --quiet --use-blacklist snd-seq-oss ; : ; }
#
install snd-rawmidi /sbin/modprobe --ignore-install snd-rawmidi $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq-midi ; : ; }
# Cause optional modules to be loaded above sound card driver modules
install snd-emu10k1 /sbin/modprobe --ignore-install snd-emu10k1 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-emu10k1-synth ; }
install snd-via82xx /sbin/modprobe --ignore-install snd-via82xx $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist snd-seq ; }
# Load saa7134-alsa instead of saa7134 (which gets dragged in by it anyway)
install saa7134 /sbin/modprobe --ignore-install saa7134 $CMDLINE_OPTS && { /sbin/modprobe --quiet --use-blacklist saa7134-alsa ; : ; }
# Prevent abnormal drivers from grabbing index 0
options bt87x index=-2
options cx88_alsa index=-2
options saa7134-alsa index=-2
options snd-atiixp-modem index=-2
options snd-intel8x0m index=-2
options snd-via82xx-modem index=-2
options snd-usb-audio index=-2
options snd-usb-caiaq index=-2
options snd-usb-ua101 index=-2
options snd-usb-us122l index=-2
options snd-usb-usx2y index=-2
# Ubuntu #62691, enable MPU for snd-cmipci
options snd-cmipci mpu_port=0x330 fm_port=0x388
# Keep snd-pcsp from being loaded as first soundcard
options snd-pcsp index=-2
# Keep snd-usb-audio from beeing loaded as first soundcard
options snd-usb-audio index=-2
alsa-info == http://alsa-project.org/db/?f=25bc44cda2db5820819618ab867922fb5602b7db
sudo dmesg | grep -E 'snd|firmware|audio'
[ 2.124365] systemd[1]: Mounting snap-firmware\x2dupdater-127.mount - Mount unit for firmware-updater, revision 127...
[ 2.988937] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 2.989133] snd_hda_intel 0000:01:00.1: enabling device (0000 -> 0002)
[ 2.989182] snd_hda_intel 0000:01:00.1: Disabling MSI
[ 2.989187] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
[ 2.992551] i915 0000:00:02.0: [drm] Finished loading DMC firmware i915/kbl_dmc_ver1_04.bin (v1.4)
[ 3.127595] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 3.192639] snd_hda_codec_realtek hdaudioC1D0: autoconfig for ALC294: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[ 3.192649] snd_hda_codec_realtek hdaudioC1D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 3.192653] snd_hda_codec_realtek hdaudioC1D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 3.192655] snd_hda_codec_realtek hdaudioC1D0: mono: mono_out=0x0
[ 3.192656] snd_hda_codec_realtek hdaudioC1D0: inputs:
[ 3.192662] snd_hda_codec_realtek hdaudioC1D0: Internal Mic=0x13
[ 3.192663] snd_hda_codec_realtek hdaudioC1D0: Internal Mic=0x12
[ 2744.850109] audit: type=1400 audit(1739651708.892:323): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="snap-update-ns.firmware-updater" pid=13039 comm="apparmor_parser"
any other ideas?