Ubuntu Support Template
Ubuntu Version:
Example: 24.04 - kernel 6.17.0-1023-oem
Desktop Environment (if applicable):
Example: GNOME
Problem Description:
I have a Lenovo laptop (Intel Ultra 7 258V, no nvidia or AMD). The suspend functionality is intermittent, and I can’t seem to figure out what the problem is. Often, but not always, a few seconds after trying to suspend (whether via closing the laptop lid or selecting “Suspend” from the “Power Off” menu), the laptop will wake itself up without any interaction from me. At first I thought it was related to running virtualbox, but it’s happened even when virtualbox is not running.
Any assistance in troubleshooting, diagnosing, and solving the issue would be appreciated.
Relevant System Information:
I’m running the -oem kernel because of audio firmware bugs in the -generic kernel.
Here’s the output of cat /proc/acpi/sleep:
j****@****:~$ cat /sys/power/mem_sleep
[s2idle]
Here’s the lspci output in case anyone spots a known problematic bit of hardware.
lspci
00:00.0 Host bridge: Intel Corporation Device 6400 (rev 04)
00:02.0 VGA compatible controller: Intel Corporation Lunar Lake [Intel Arc Graphics 130V / 140V] (rev 04)
00:04.0 Signal processing controller: Intel Corporation Lunar Lake-M Dynamic Tuning Technology (rev 04)
00:07.0 PCI bridge: Intel Corporation Lunar Lake-M Thunderbolt 4 PCI Express Root Port #0 (rev 10)
00:07.1 PCI bridge: Intel Corporation Lunar Lake-M Thunderbolt 4 PCI Express Root Port #1 (rev 10)
00:07.2 PCI bridge: Intel Corporation Lunar Lake-M Thunderbolt 4 PCI Express Root Port #2 (rev 10)
00:0a.0 Signal processing controller: Intel Corporation Lunar Lake-M Crashlog and Telemetry (rev 04)
00:0b.0 Processing accelerators: Intel Corporation Lunar Lake NPU (rev 04)
00:0d.0 USB controller: Intel Corporation Lunar Lake-M Thunderbolt 4 USB Controller (rev 10)
00:0d.2 USB controller: Intel Corporation Lunar Lake-M Thunderbolt 4 NHI #0 (rev 10)
00:0d.3 USB controller: Intel Corporation Lunar Lake-M Thunderbolt 4 NHI #1 (rev 10)
00:10.0 Digitizer Pen: Intel Corporation Lunar Lake-M Touch Host Controller #0 ID1 (rev 10)
00:12.0 Serial controller: Intel Corporation Lunar Lake-M Integrated Sensor Hub (rev 10)
00:13.0 Communication controller: Intel Corporation Device a862 (rev 10)
00:14.0 USB controller: Intel Corporation Lunar Lake-M USB 3.2 Gen 2x1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Lunar Lake-M Shared SRAM (rev 10)
00:14.3 Network controller: Intel Corporation BE201 320MHz (rev 10)
00:14.7 Bluetooth: Intel Corporation Device a876 (rev 10)
00:15.0 Serial bus controller: Intel Corporation Lunar Lake-M Serial IO I2C Controller #0 (rev 10)
00:15.1 Serial bus controller: Intel Corporation Lunar Lake-M Serial IO I2C Controller #1 (rev 10)
00:15.2 Serial bus controller: Intel Corporation Lunar Lake-M Serial IO I2C Controller #2 (rev 10)
00:16.0 Communication controller: Intel Corporation Lunar Lake-M CSME HECI #1 (rev 10)
00:19.0 Serial bus controller: Intel Corporation Device a850 (rev 10)
00:19.1 Serial bus controller: Intel Corporation Device a851 (rev 10)
00:1c.0 PCI bridge: Intel Corporation Lunar Lake-M PCI Express Root Port #1 (rev 10)
00:1f.0 ISA bridge: Intel Corporation Device a807 (rev 10)
00:1f.3 Multimedia audio controller: Intel Corporation Lunar Lake-M HD Audio Controller (rev 10)
00:1f.4 SMBus: Intel Corporation Lunar Lake-M SMbus Controller (rev 10)
00:1f.5 Serial bus controller: Intel Corporation Lunar Lake-M SPI Controller (rev 10)
7f:00.0 Non-Volatile memory controller: Samsung Electronics Co Ltd NVMe SSD Controller PM9C1a (DRAM-less)
Screenshots or Error Messages:
Happy to post those if ppl tell me what to look for!
We prefer copy-pasted text and screenshots instead of photos of screens.
What I’ve Tried:
I’ve tried searching about this issue, but most posts I’ve found either focus on discrete gpu hardware (nvidia), are quite old, or include commands that don’t work (one said to run “sudo pm-suspend”, which doesn’t work on my 24.04 system, I get a “command not found” error when attempting it).
Genuinely appreciative of any help, this laptop battery has been drained 4-5 times to zero because I didn’t realize that suspend “didn’t take” when I left the office for the day. Please let me know any info I should provide (and the commands to provide it).
–John