iPod Touch 2 not recognised

paaguti-p · February 14, 2026, 6:19am

Ubuntu Support Template

Ubuntu Version:
24.04 LTS

Desktop Environment (if applicable):
GNOME

Problem Description:
I have an iPod nano and an iPod Touch 2nd generation. When I connect the nano, I can play the music with Rhytmbox and manage it with gtkpod. The iPod nano2 appears as a photo device, it says it contains photos (which it doesn’t) I get the Rhythbox button, but then no music on it is detected.

Relevant System Information:
Include any details that might help (e.g., hardware, drivers, or special configurations).

Screenshots or Error Messages:

systemctl status usbmuxd.service

usbmuxd.service - Socket daemon for the usbmux protocol used by Apple devices
     Loaded: loaded (/usr/lib/systemd/system/usbmuxd.service; static)
     Active: active (running) since Sat 2026-02-14 07:13:48 CET; 1min 14s ago
       Docs: man:usbmuxd(8)
   Main PID: 6042 (usbmuxd)
      Tasks: 2 (limit: 18910)
     Memory: 1.8M (peak: 2.4M)
        CPU: 680ms
     CGroup: /system.slice/usbmuxd.service
             └─6042 /usr/sbin/usbmuxd --user usbmux --systemd

feb 14 07:13:48 840g5 usbmuxd[6042]: [07:13:48.462][3] Using libusb 1.0.27
feb 14 07:13:48 840g5 usbmuxd[6042]: libusb: warning [op_get_configuration] device unconfigured
feb 14 07:13:48 840g5 usbmuxd[6042]: libusb: error [op_get_active_config_descriptor] device unconfigured
feb 14 07:13:48 840g5 usbmuxd[6042]: [07:13:48.471][3] Could not get old configuration descriptor for device 1-11: LIBUSB_ERROR_NOT_FOUND
feb 14 07:13:48 840g5 usbmuxd[6042]: [07:13:48.476][3] Initialization complete
feb 14 07:13:48 840g5 usbmuxd[6042]: [07:13:48.477][3] Enabled exit on SIGUSR1 if no devices are attached. Start a new instance with "--exit" to trigger.
feb 14 07:13:48 840g5 usbmuxd[6042]: [07:13:48.478][3] Connecting to new device on location 0x1000b as ID 1
feb 14 07:13:48 840g5 usbmuxd[6042]: [07:13:48.479][3] Connected to v2.0 device 1 on location 0x1000b with serial number 6940bd9bb200636afdde48f4d415a0b64413b5d4
feb 14 07:13:50 840g5 usbmuxd[6042]: [07:13:50.840][1] preflight_worker_handle_device_add: The stored pair record for device 6940bd9bb200636afdde48f4d415a0b64413b5>
feb 14 07:14:11 840g5 usbmuxd[6042]: [07:14:11.865][1] preflight_worker_handle_device_add: ERROR StartSession failed on device 6940bd9bb200636afdde48f4d415a0b64413

idevicepair list
6940bd9bb200636afdde48f4d415a0b64413b5d4
00008020-000D653E1AF3002E

idevicepair pair                                           
No device found.

uname -a
Linux 840g5 6.8.0-100-generic #100-Ubuntu SMP PREEMPT_DYNAMIC Tue Jan 13 16:40:06 UTC 2026 x86_64 x86_64 x86_64 GNU/Linux

cat /etc/lsb-release 
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=24.04
DISTRIB_CODENAME=noble
DISTRIB_DESCRIPTION="Ubuntu 24.04.4 LTS"

paaguti-p · March 13, 2026, 3:42pm

Hi Ubuntu,

I have also seen this:

github.com/libimobiledevice/usbmuxd

lockdown error -5 when attempting to connect iPod Touch

opened 03:59PM - 06 Jan 23 UTC

BezPowell

I'm trying to backup all the data from my Partner's old iPod Touch. All of the l…ibimobiledevice commands return a message saying `No Device Found`. The device shows up on `lsusb` ``` Bus 001 Device 006: ID 05ac:129e Apple, Inc. iPod Touch 4.Gen ``` Running `usbmuxd -f` gives the following output. ``` [15:49:50.234][3] usbmuxd v1.1.1 starting up [15:49:50.235][3] Using libusb 1.0.25 [15:49:50.241][3] Initialization complete [15:49:50.249][3] Connecting to new device on location 0x10006 as ID 1 [15:49:50.250][3] Connected to v2.0 device 1 on location 0x10006 with serial number 608da3e8a75e39c5cd99953626f8c6bf2e36eca6 [15:49:50.367][1] preflight_worker_handle_device_add: The stored pair record for device 608da3e8a75e39c5cd99953626f8c6bf2e36eca6 is invalid. Removing. [15:49:51.061][1] preflight_worker_handle_device_add: ERROR StartSession failed on device 608da3e8a75e39c5cd99953626f8c6bf2e36eca6, lockdown error -5 ``` I'm running Fedora 36 and using the latest builds of everything from the repositories. I seem to remember seeing another bug report that suggested it could be an issue with openssl, but was wondering whether there war any other steps I could try and take? Running `openssl ciphers -s SSLv3` returns the following output: ``` TLS_AES_256_GCM_SHA384:TLS_CHACHA20_POLY1305_SHA256:TLS_AES_128_GCM_SHA256:TLS_AES_128_CCM_SHA256:DHE-RSA-AES256-SHA:DHE-RSA-CAMELLIA256-SHA:DHE-RSA-AES128-SHA:DHE-RSA-CAMELLIA128-SHA:AES256-SHA:CAMELLIA256-SHA:AES128-SHA:CAMELLIA128-SHA ``` I don't need to regularly mount this to interact with it, just getting it to work once and take a complete backup of all the data is more than sufficient.

Could it be that you need to provide packages compiled against gnutls to make thigs work and your users happy?