To get the best possible support here with technical issues, the volunteer users need as much information as possible.
This is where inxi can come in handy.
What It Is
inxi is a tool that can be used to gather system information from the command line.
How To Install It
sudo apt install inxi
How To Use It
For full system information (stripping out any personal or other identifying information)
inxi -Fzxxx
For information related to repositories and sources installed on the target system
inxi -r
For comprehensive graphics related information
inxi -Gxxx
For audio-related issues
inxi -Axxx
For kernel/boot issues
inxi -Sxxx
These are just a few examples of the many options this tool can offer.
For reference, see the man page: