HP printer M476nw, Error: InternalOverflow or InsufficientMemory

Support and Help
1

Ubuntu Version:

version: 24.04.1 LTS (PRO)

Desktop Environment (if applicable):

GNOME - 46

Problem Description:

I have a printer HP Color LaserJet Pro MFP M476nw. Lately, when I print, an extra page is also printed with the following error:

URP Error
Subsystem: PARSER
Error: InternalOverflow or InsufficientMemory
File Name: urp_urf_processor.c
Line Number: 690

How do I resolve this? Is it PC or Printer related?

Relevant System Information:

Hardware Model: Dell Inc. XPS 2720
Processor: Intel® Core™ i7-4770S × 8
Memory: 8.0 GiB
Disk Capacity: 1.0 TB

Screenshots or Error Messages:

What I’ve Tried:

Reboot system, still repeats the print error, rest of the system - no problem.

2

Do you have hplip installed?

If not, try:

sudo apt update
sudo apt install hplip

This installs the HP printer software which can download updated drivers for many supported printers. You may want to “remove” the printer first, then install the hplip package, then add the printer through the HPLIP application.

3

Yes, it is installed. I could not find it listed, so I tried to installed and got the following message:
~$ sudo apt install hplip
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
hplip is already the newest version (3.23.12+dfsg0-0ubuntu5).
hplip set to manually installed.
The following package was automatically installed and is no longer required:
python3-netifaces
Use ‘sudo apt autoremove’ to remove it.

I removed “python3-netifaces”. But I noticed " 0 upgraded, 0 newly installed, 0 to remove and 27 not upgraded". How can I get a list of what was not upgraded?

Thank you for your help.

4 
apt list --upgradeable
5

Ok, did you remove and try adding the printer inside the hplip desktop application?