Ok I’ve detected a bug with Nautilus and I’d like to report this to Canonical so you have to use the command line to do this? Is there a website I can use instead to report this bug? I much prefer to avoid the command line as much as possible. I’m much more comfortable with a graphical user interface.
Nautilus has a very glaring problem and I can’t believe I’m the first one to notice it.
Terminal is the best way, It gathers Information for that team to gaze over and opens your browser to fill in missing pieces, like what you expected to work and the use in which you discovered your bug.
It starts like:
ubuntu-bug nautilus
Then follow the prompts it gives you.
Edited the title to be a bit more clear.
To be clear: while you run ubuntu-bug in the terminal to start the process, it will ultimately end up opening a browser to Launchpad, so you’re not really using the terminal for much. You will need a Launchpad account, so get one if you don’t already have one yet. You could file the bug yourself on Launchpad, but in order to collect all the necessary information and file it against the right package, it’s way easier to just use ubuntu-bug.
So I can just go to https://launchpad.net and skip the command line?
They don’t need any private information from my computer, in fact I came over to Linux to get away from these privacy intrusions. I used to be on Windows.
But listen my bug is very easy to reproduce, they don’t need private information from my system to reproduce this.
Go into Nautilus file manager and make sure you have it set to List View and now click on View Options and select Visible Columns, now scroll til you find Created and switch it on and now you can sort your stuff by Last or First Created.
But now listen, if you’re in Grid View there is absolutely no way to sort your stuff by Last or First Created so this needs to be fixed. You see when you go into properties of a photo or video, you’ll see the date it was created, this is the date the file was first saved to your hard drive. And modified date was the last time it was altered or edited or changed in any way and this information is saved in the metadata of the photo or video.
So yeah they don’t need info from my computer they just simply need to fix this.
So yeah I really do wanna avoid the command line, I mean if they don’t absolutely need my information then I don’t want them to have it. And in this case they don’t need it.
No private information will be pulled from your computer. Regardless, if you want to to file it on Launchpad yourself, you can. Just go here. After you file it, you’ll probably get asked to run ubuntu-bug to collect the necessary information to answer it. You can always do that all manually, but it’s a total pain.
Not to sound harsh, but thats a good way for your Bug to be put on Ignore, help them out, they work hard for us. 
They don’t collect private information from my computer when I do it via the command line?
But guys go up and read what I said, it’s not really a bug, it’s basically something they forgot to add to Nautilus file manager.
As for it not being a bug, that’s kind of splitting hairs. A missing component is a bug. Regardless, even if it were a request for a totally new feature to add functionality, the process is still the same: make a bug report.
That sounds very invasive to me are you sure they’re not taking private information from my system? I mean I left Windows to get away from this. I like my privacy.
First of all you can view what information is collected before you click “send” so it is not like they are going through your photo folders or anything like that without you knowing.
Secondly the info collected are things like package name, package version, Ubuntu version, kernel version, DE, graphic card etc. All very basic info
But of course if you are really paranoid you could log into launchpad and write a description and skip those, or you can gather those info yourself and put it in your bug report.
Nothing is hidden.
So just to confirm I can entirely skip the terminal and report this bug on the website itself?
Yes, you can. The terminal thing is just for your convenience.
That is categorically false. ubuntu-bug activates apport which collects prescribed information for the particular package, including log files and critical debugging information. Without it, the bug won’t get a second look, and the information will be requested anyhow.
@joey5682 No private information is collected. Speaking as a developer (not of nautilus), we need the information to be able to assess what the problem is, regardless of if it’s a feature or not.
As for if it’s “really a bug”, that’s not for you to decide until it’s filed since it could be that what you’re expecting and what is actually happening is unintended behavior, which constitutes a bug. A bug is not necessarily something in the application glitching or crashing, but unexpected behavior.
Now as far as your fears over “private information”, I hope you’ll understand that we need you to assume good intentions, and even then, no private information is collected. If you want to see some examples, look here.
This thread is going on far too long for something so simple as filing a bug report, so I want two things to happen:
ubuntu-bug. If you do not, the bug triager will certainly ask for apport-collect {bug number} which will get the information they need anyhow. I’m on the bug squad and I certainly would do that.