Ubuntu Support Template
Ubuntu Version:
24.0.4LTS
Desktop Environment (if applicable):
Example: GNOME, KDE Plasma, XFCE, Budgie, etc.
Problem Description:
I recently built a computer with a threadripper 7960x and nvidia 5090 gpu. I want to install ubuntu to try out linux.
I created a USB bootable drive. I configured the bios to boot off the thumbdrive, which it does, I get a GNU GRUB splash screen with options to:
- try or install ubuntu
- Unbuntu (safe graphics)
- Boot from next volume
- UEFI Firmaware settings
Iāve tried both try and install or safe graphics with no luck. In both iāve added nomodesest. The exact line is:
linux /casper/vmlinuz nomodeset --- quiet splash
I read it should be after quiet splash but when i save it ends up in front. I suspect this is alphabetical ordering. Either way I either get a hung screen with āBooting a command listā or a black screen .
If i set the computer to use the compatibility support mode in the bios i do get a low resolution graphics screen that says ubuntu but it disappears and remains black in safe graphics mode. In this config the video card fans run at max speed shortly after the screen goes black.
Iām unsure what to do here. Ultimately I understand its a video driver issue. But I havenāt found advice that actually resolves my problem. Other things Iāve tried:
- turn off fast boot in bios
- rebuilt the usb boot drive
- memory test (in csm mode this option pops up)
Relevant System Information:
cpu: threadripper 7960x
ram: kingston fury ddr5 128gb ecc
motherboard: ws trx50-sage wifi
gpu: gigabyte geforce rtx 5090
ssd: samsung 990pro 2tb
Screenshots or Error Messages:
Its a black screen usually, so canāt really post a message.
What Iāve Tried:
see above
Before Posting:
I have looked, but nothing Iāve read so-far has helped. CSM is the closest āfeelingā given i actually see the words ubuntu on screen and some dots after asking it to install. but it invariably goes black after.