Has Audio/Video Distortion In Ubuntu VM On Surface Pro 11 (ARM) Been Resolved?

[stuart2475]

Ubuntu Version:
25.04 ARM (64bit) Desktop

Desktop Environment:
Example: GNOME

Problem Description:
Installed Ubuntu 25.04 (ARM) VM, but when playing audio clip (either within browser or standalone), the audio is distorted and video stutters, but when ‘mute’ audio, video plays fine.

Seems to be a known issue, just wonderif a resolution or workaround has been produced yet.

Relevant System Information:
MS Surface Pro 11 ARM (64bit)
Qualcomm Snapdragon X Elite processor

What I’ve Tried:
Tried other Ubuntu versions and models, all with the same result.
Checked inux-surface-pro-11 and Arch Linux ARM for Surface Pro 1 GitHub repositories, but cannot identify a workaround.

[ogra]

You might want to participate in the (mega)discussion here:

Ubuntu Concept Snapdragon X Elite

[screenshot] We are happy to announce the next iteration of our Ubuntu concept image for Qualcomm Snapdragon laptops with our new X Elite developer preview. This new image has been rebased on the latest Ubuntu 24.10 release and comes with all the great benefits of Oracular Oriole. Our goal is to provide a developer preview targeted at early adopters who aren’t afraid of bleeding edge platform support and breaking changes. The Ubuntu concept format allows us to iterate quickly and test new exp…

And perhaps also take a look at the FAQ here:

FAQ: Ubuntu 25.04 on Snapdragon X Elite

Does Ubuntu 25.04 work on Snapdragon X Elite laptops? Most devices that have only worked with the Ubuntu Concept 24.10 ISO up to this point can now also be installed with the new generic Ubuntu 25.04 arm64 ISO. A non comprehensive list of devices that we have seen successful installations on are: Acer Swift 14 AI SF14-11 ASUS Vivobook S 15 Dell XPS 13 9345 HP Omnibook X 14 Lenovo Thinkpad T14s Gen 6 Lenovo Yoga Slim 7x Microsoft Surface Laptop 7 Hardware support for Snapdragon X E…

[charles05]

This sounds similar to Bug #2127250 “Audio stuttering in 25.10 with VMware and Virtualb...” : Bugs : wireplumber package : Ubuntu

You could try the workaround in your VM there,

mkdir -pv ~/.config/wireplumber/wireplumber.conf.d
sed 's/api.alsa.headroom.*/api.alsa.headroom = 8192/' < /usr/share/wireplumber/wireplumber.conf.d/alsa-vm.conf > ~/.config/wireplumber/wireplumber.conf.d/90-alsa.vm.conf
systemctl --user daemon-reload
systemctl --user restart pipewire wireplumber

[ericmarceau]

You might be interested in the extensive discussion of that issue that took place here:

• Surface Pro 4 studdering and lag when playing youtube videos

Bottom line, it wasn’t fixed, and the user switched to Aurora Linux (fedora bluesilver spin) where the issue did not present itself.

[stuart2475]

Thanks for the info, appreciated.

[stuart2475]

Thanks for the info, appreciated. I guess I’m not too clued up on the technical actions in Linux, but will give it a try, after a fresh install of 25.10, regards.

[stuart2475]

Thanks for the info, but seems still no specific update in regards to the surface pro 11. Will keep trying though, thanks allot.