leyewho
November 12, 2025, 4:04pm
1
Ubuntu Version :
Desktop Environment (if applicable) :
Problem Description :
Relevant System Information :
What I’ve Tried :https://askubuntu.com/questions/1220493/18-04-audio-realtek-alc3254-fails-on-new-dell-g3-15-3590 https://askubuntu.com/questions/1218058/ubuntu-19-10-audio-driver-issue/1238287#1238287][1] https://www.reddit.com/r/Ubuntu/comments/1hrfo65/ubuntu_2404_audio_stopped_working_dummy_output/
Before Posting :
Just an update.
I reied out the 25.10. It comes with 6.17.05 version of kernel as of now in daly build.
When it comes to my case, with 25.10 wifi couldn’t connect, though with 6.14 kernel it works (25.04).
I really hope they didn’t do a driver “update” so it won’t work anymore
and this:
This is extremely weird and indicates that this module was not built for the CPU architecture you are running, did you download the file separately from somewhere or anything similar?
I have already downloaded 22.04.5 jellyfish which I have in an older 5420 with no audio issues but want to see if there is a solution instead of installing an older version.
Can you share the output of journalctl -b?
leyewho
November 12, 2025, 6:27pm
3
Yuphttps://pastebin.com/Kz51NuA7
Thanks
Edit: IDK why the ubuntu paste was deleted so I added it to pastebin
You can always paste between three sets of backticks:
Into This
That way you can skip the pastebin. In fact, we’d prefer that.
1 Like
Oh, dang, it’s that big. Well, then pastebin it is!
Nov 12 00:45:53 Carlos-Ubuntu-5430 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: SOF firmware and/or topology file not found.
Nov 12 00:45:53 Carlos-Ubuntu-5430 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Supported default profiles
Nov 12 00:45:53 Carlos-Ubuntu-5430 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: - ipc type 0 (Requested):
Nov 12 00:45:53 Carlos-Ubuntu-5430 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware file: intel/sof/community/sof-adl.ri
Nov 12 00:45:53 Carlos-Ubuntu-5430 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Topology file: intel/sof-tplg/sof-adl-max98360a-cs42l42.tplg
Nov 12 00:45:53 Carlos-Ubuntu-5430 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Check if you have 'sof-firmware' package installed.
Nov 12 00:45:53 Carlos-Ubuntu-5430 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: Optionally it can be manually downloaded from:
Nov 12 00:45:53 Carlos-Ubuntu-5430 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: https://github.com/thesofproject/sof-bin/
Nov 12 00:45:53 Carlos-Ubuntu-5430 kernel: sof-audio-pci-intel-tgl 0000:00:1f.3: error: sof_probe_work failed err: -2
Is firmware-sof-signed installed there?
leyewho
November 13, 2025, 2:26pm
8
Just double-checked, yes, it is installed:
leyewho
November 14, 2025, 3:54pm
9
IDK if it makes any difference but if I connect my Arctis Pro via bluetooth, I do get audio, don’t have a 3.5mm to check physically.
To be fair, I was speaking as a moderator, not that I have any insight to your problem.
1 Like
It doesn’t. Different and independent “sub-systems”. The sound card/chip, the sound chip in the graphics card/chip/embedded in the CPU layer (HDMI, DP,…), USB audio device and Bluetooth audio are all different and independent. That one works is irrelevant for troubleshooting the others.
1 Like
This seems similar to Bug #2131090 “Regression in 25.10: No audio devices in PipeWire/...” : Bugs : alsa-ucm-conf package : Ubuntu
Please try installing the updated UCM package from Comment #6 : Bug #2130761 : Bugs : linux package : Ubuntu
That’s currently going through an SRU process to be released to Questing, but hopefully it resolves the issue for you in the meantime.
1 Like
leyewho
November 24, 2025, 4:40pm
13
Thanks
I downloaded it and ran sudo apt install ./(Package name) and it didn’t install, it upgraded it as seemingly it was already there
After I did that I rebooted and checked and the Dummy output is still there
