Boot problem on ASUS Vivobook 15 laptop

[raadda]

Ubuntu Version:
22.04, 24.04, 25.10

Problem Description:
Boot freeze even with live USB on ASUS laptop Vivobook 15 M1502NAQ (AMD Ryzen 5 150, Radeon 680M).

Hi, I tried to install Ubuntu 22.04, 24.04, 25.10 (and several another linux distro’s and different kernels after installation) but boot immediately freeze on black screen without any error message. I was able to boot only with option “acpi=off“ and then keyboard and touchpad does not work. The same problem persist after installation.

Relevant System Information:
Include any details that might help (e.g., hardware, drivers, or special configurations).

Screenshots or Error Messages:
I did not get any, if it freeze.

I get errors in dmesg (with “acpi=off“):

[ 0.190032] pci 0000:00:08.1: can’t find IRQ for PCI INT A; please try using pci=biosirq
[ 0.190042] pci 0000:03:00.3: can’t find IRQ for PCI INT D; please try using pci=biosirq
[ 0.190096] pci 0000:03:00.4: can’t find IRQ for PCI INT A; please try using pci=biosirq
[ 0.190121] pci 0000:00:08.3: can’t find IRQ for PCI INT A; please try using pci=biosirq
[ 0.190130] pci 0000:04:00.0: can’t find IRQ for PCI INT A; please try using pci=biosirq
[ 0.190158] pci 0000:04:00.3: can’t find IRQ for PCI INT C; please try using pci=biosirq
[ 0.190180] pci 0000:04:00.4: can’t find IRQ for PCI INT D; please try using pci=biosirq

.

.

[ 4.983914] genirq: Flags mismatch irq 0. 00000080 (ACP_PCI_IRQ) vs. 00215a00 (timer)
[ 4.984495] snd_pci_acp6x 0000:03:00.5: ACP PCI IRQ request failed
[ 4.995456] snd_pci_acp6x 0000:03:00.5: probe with driver snd_pci_acp6x failed with error -16

What I’ve Tried:
I tried a lot of parameters, but only “acpi=off“ allow system to boot and I was able to install it. I could not even boot to failsafe nor terminal session without “acpi=off“. I tried several kernels without any success. I also updated BIOS, but also without success. Switching secure boot on/off has no effect. There are only few options in BIOS setup. Without “acpi=off” system freeze immediately on black screen and i could not get any error message.

I tried: DebuggingACPI - Ubuntu Wiki and also “acpi=ht” fails.

I also can not dump ACPI table as “/sys/firmware/acpi” does not exist and I do not have Windows.

Is there any hope to get system work without “acpi=off”? The main problem is that system is switched to very low power and thus extremely slow when battery operated. Touch pad also does not work at all. I was able to get keyboard working with additional “pci=biosirq irqpoll” options.

Many thanks for every advise. I have not any other idea.

[peterwhite23]

@raadda

Vivobook 15 M1502NAQ

IIUC that model is really recent; released this year. Chances are that even kernel 6.17 (25.10) lacks necessary drivers/quirks. You could try your luck with the 26.04 installer; it’s only a matter of days before release.

[teowr]

Had the same exact issue with asus vivobook 15 m1502naq ryzen 7 170.

Have also tried ubuntu 24.04 and multiple other lts versions of popular distros. Tried ubuntu 26.04 daily release somewhere in march (before its oficial release).

Still was unable to boot without acpi=off. Have not experienced same issues with keyboard and touchpad. But was unable to use the laptop because of abysmal performance with acpi=off.

Tried contacting asus support - no response. Had to return the laptop to the shop and am going to buy a more community tested one instead

[raadda]

ASUS released new BIOS version 303 and it seems that the acpi bug was fixed. Linux boot works fine even without any parameters, “acpi=off“ no more needed, I am happy now.