Please tell me if there is a better place to get help. I do not planning on Gaming, is is just for Watching streaming content.
I’m new to the more technical side of Ubuntu (and Linux), is if there are tests that need running please let me know and I will run and post the results.
Problem Description:
When playing Audio, it will cut out ever 3-4 mins for a sec and come back. I’ve tested on both 24.04 and 25.10, but have the same issue.
I’m not sure if it is a Driver issues or other related issue.
Relevant System Information:
- Ubuntu Desktop 24.04 LTS (Noble Numbat)
- Ubuntu Desktop 25.10 (Questing Quokka)
- AMD Ryzen 7 5700X
- AMD Radeon RX 7900 XTX
- 32GB RAM
- MSI B550 Gaming Plus (MS-7C56)
- Corsair Void Elite Wireless Headset
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When the issue occurs, open a terminal (You can do this with CTRL + ALT + T) then run:
dmesg | tail
What is the output?
username@PC:~$ sudo dmesg | tail
[sudo: authenticate] Password:
[ 313.075692] audit: type=1400 audit(1774277288.339:287): apparmor=“STATUS” operation=“profile_replace” info=“same as current profile, skipping” profile=“unconfined” name=“/snap/snapd/26382/usr/lib/snapd/snap-confine” pid=8165 comm=“apparmor_parser”
[ 313.075697] audit: type=1400 audit(1774277288.339:288): apparmor=“STATUS” operation=“profile_replace” info=“same as current profile, skipping” profile=“unconfined” name=“/snap/snapd/26382/usr/lib/snapd/snap-confine//mount-namespace-capture-helper” pid=8165 comm=“apparmor_parser”
[ 313.187413] audit: type=1400 audit(1774277288.451:289): apparmor=“STATUS” operation=“profile_replace” profile=“unconfined” name=“snap.prompting-client.hook.configure” pid=8170 comm=“apparmor_parser”
[ 313.274196] audit: type=1400 audit(1774277288.538:290): apparmor=“STATUS” operation=“profile_replace” profile=“unconfined” name=“snap-update-ns.prompting-client” pid=8167 comm=“apparmor_parser”
[ 313.291033] audit: type=1400 audit(1774277288.554:291): apparmor=“STATUS” operation=“profile_replace” profile=“unconfined” name=“snap.prompting-client.logging-level” pid=8171 comm=“apparmor_parser”
[ 313.295228] audit: type=1400 audit(1774277288.559:292): apparmor=“STATUS” operation=“profile_replace” profile=“unconfined” name=“snap.prompting-client.echo” pid=8169 comm=“apparmor_parser”
[ 425.677326] kauditd_printk_skb: 8 callbacks suppressed
[ 425.677329] audit: type=1400 audit(1774277400.941:301): apparmor=“DENIED” operation=“open” class=“file” profile=“snap.firefox.firefox” name=“/proc/pressure/memory” pid=5206 comm=“MemoryPoller” requested_mask=“r” denied_mask=“r” fsuid=1000 ouid=0
[ 430.685340] audit: type=1400 audit(1774277405.949:302): apparmor=“DENIED” operation=“open” class=“file” profile=“snap.firefox.firefox” name=“/proc/pressure/memory” pid=5206 comm=“MemoryPoller” requested_mask=“r” denied_mask=“r” fsuid=1000 ouid=0
[ 431.323462] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
Was it Firefox using the sound system at the time? If so, can you play music in something lik VLC and get the same issue or does this work OK?
It was Firefox, I’ve just tested with VLC and its the same issue. But not showing in the out put of that command
Going thought this now, I will report back any finding.
@Actionparsnip - This seems to have worked. Thank you!
Fix 3: Reload ALSA To Fix Sound Issues In Ubuntu
If you’re facing sound problems in Ubuntu, one way to fix them is to reload ALSA (Advanced Linux Sound Architecture). Here’s how you can do it:
After checking the ALSA mixer volumes and unmuting controls, another thing you can try is to reload ALSA. Reloading ALSA will force it to scan for devices and load appropriate drivers, which may fix some sound problems. To reload ALSA, use the following command in the terminal.
Command:
sudo alsa force-reload
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Is this needed after a reboot as well or is this now fixed between reboots?
Seems to be fixed between reboots
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