April 30 ubuntu.com outage (2026-04-30)

[keturn]

Ubuntu.com has been down for nearly six hours now. Snapcraft has been having some problems too.

I’ve been unable to find any statement from a recognized Ubuntu/Canonical source, though there are some rumors going around. What’s going on?

[eeickmeyer]

From https://status.canonical.com/

Active Incident
Component "Ubuntu Security API - CVEs" and a few other components are Down
This incident has been open for 6 hours 40 mins 32 secs and was last updated 21 mins 36 secs ago.
Incident Start Time
Apr 30, 2026 09:33:37 AM PDT
Affected Components
security.ubuntu.com,  jaas.ai,  archive.ubuntu.com,  canonical.com,  maas.io,  blog.ubuntu.com,  developer.ubuntu.com,  Ubuntu Security API - CVEs,  Ubuntu Security API - Notices,  academy.canonical.com and 3 more
Incident Status Updates
Observing
"jaas.ai" is Operational
Posted on Apr 30, 2026 at 03:52:33 PM PDT (21 mins 36 secs ago)
Acknowledged
"maas.io" is Down
Posted on Apr 30, 2026 at 03:47:10 PM PDT (26 mins 59 secs ago)
Observing
"maas.io" is Operational
Posted on Apr 30, 2026 at 03:41:58 PM PDT (32 mins 11 secs ago)
Observing
"academy.canonical.com" is Operational
Posted on Apr 30, 2026 at 03:36:34 PM PDT (37 mins 35 secs ago)
Observing
"assets.ubuntu.com" is Operational
Posted on Apr 30, 2026 at 03:35:49 PM PDT (38 mins 20 secs ago)
Observing
"canonical.com" is Operational
Posted on Apr 30, 2026 at 03:33:11 PM PDT (41 mins 46 secs ago)
Acknowledged
"jaas.ai" is Down
Posted on Apr 30, 2026 at 03:23:28 PM PDT (51 mins 29 secs ago)
Observing
"jaas.ai" is Operational
Posted on Apr 30, 2026 at 03:10:58 PM PDT (1 hr 3 mins 59 secs ago)
Acknowledged
"academy.canonical.com" is Down
Posted on Apr 30, 2026 at 03:06:02 PM PDT (1 hr 8 mins 55 secs ago)
Acknowledged
"maas.io" is Down
Posted on Apr 30, 2026 at 03:02:32 PM PDT (1 hr 12 mins 25 secs ago)
Acknowledged
"assets.ubuntu.com" is Down
Posted on Apr 30, 2026 at 02:50:11 PM PDT (1 hr 24 mins 46 secs ago)
Acknowledged
"jaas.ai" is Down
Posted on Apr 30, 2026 at 02:49:52 PM PDT (1 hr 25 mins 5 secs ago)
Acknowledged
"canonical.com" is Down
Posted on Apr 30, 2026 at 02:43:44 PM PDT (1 hr 31 mins 13 secs ago)
Observing
"portal.canonical.com" is Operational
Posted on Apr 30, 2026 at 02:40:27 PM PDT (1 hr 34 mins 30 secs ago)
Observing
"maas.io" is Operational
Posted on Apr 30, 2026 at 02:38:51 PM PDT (1 hr 36 mins 6 secs ago)
Observing
"academy.canonical.com" is Operational
Posted on Apr 30, 2026 at 02:38:47 PM PDT (1 hr 36 mins 10 secs ago)
Observing
"assets.ubuntu.com" is Operational
Posted on Apr 30, 2026 at 02:30:20 PM PDT (1 hr 44 mins 37 secs ago)
Observing
"canonical.com" is Operational
Posted on Apr 30, 2026 at 02:29:08 PM PDT (1 hr 45 mins 49 secs ago)
Acknowledged
"academy.canonical.com" is Down
Posted on Apr 30, 2026 at 02:03:37 PM PDT (2 hours 11 mins 20 secs ago)
Observing
"jaas.ai" is Operational
Posted on Apr 30, 2026 at 01:55:54 PM PDT (2 hours 19 mins 3 secs ago)
Observing
"security.ubuntu.com" is Operational
Posted on Apr 30, 2026 at 01:51:13 PM PDT (2 hours 23 mins 44 secs ago)
Observing
"archive.ubuntu.com" is Operational
Posted on Apr 30, 2026 at 01:50:29 PM PDT (2 hours 24 mins 28 secs ago)
Acknowledged
"portal.canonical.com" is Down
Posted on Apr 30, 2026 at 01:39:11 PM PDT (2 hours 35 mins 46 secs ago)
Acknowledged
"security.ubuntu.com" is Down
Posted on Apr 30, 2026 at 01:35:06 PM PDT (2 hours 39 mins 51 secs ago)
Observing
"security.ubuntu.com" is Operational
Posted on Apr 30, 2026 at 01:30:25 PM PDT (2 hours 44 mins 32 secs ago)
Acknowledged
"archive.ubuntu.com" is Down
Posted on Apr 30, 2026 at 01:22:29 PM PDT (2 hours 52 mins 28 secs ago)
Observing
"portal.canonical.com" is Operational
Posted on Apr 30, 2026 at 01:18:37 PM PDT (2 hours 56 mins 20 secs ago)
Observing
"archive.ubuntu.com" is Operational
Posted on Apr 30, 2026 at 01:17:19 PM PDT (2 hours 57 mins 38 secs ago)
Observing
"academy.canonical.com" is Operational
Posted on Apr 30, 2026 at 01:16:20 PM PDT (2 hours 58 mins 37 secs ago)
Acknowledged
"canonical.com" is Down
Posted on Apr 30, 2026 at 01:15:01 PM PDT (2 hours 59 mins 56 secs ago)
Acknowledged
"assets.ubuntu.com" is Down
Posted on Apr 30, 2026 at 01:03:12 PM PDT (3 hours 11 mins 45 secs ago)
Observing
"canonical.com" is Operational
Posted on Apr 30, 2026 at 01:00:26 PM PDT (3 hours 14 mins 31 secs ago)
Acknowledged
"security.ubuntu.com" is Down
Posted on Apr 30, 2026 at 12:59:16 PM PDT (3 hours 15 mins 41 secs ago)
Observing
"security.ubuntu.com" is Operational
Posted on Apr 30, 2026 at 12:54:28 PM PDT (3 hours 20 mins 29 secs ago)
Observing
"assets.ubuntu.com" is Operational
Posted on Apr 30, 2026 at 12:52:59 PM PDT (3 hours 21 mins 58 secs ago)
Acknowledged
"archive.ubuntu.com" is Down
Posted on Apr 30, 2026 at 12:40:01 PM PDT (3 hours 34 mins 56 secs ago)
Acknowledged
"security.ubuntu.com" is Down
Posted on Apr 30, 2026 at 12:34:38 PM PDT (3 hours 40 mins 19 secs ago)
Acknowledged
"jaas.ai" is Down
Posted on Apr 30, 2026 at 12:23:08 PM PDT (3 hours 51 mins 49 secs ago)
Acknowledged
"portal.canonical.com" is Down
Posted on Apr 30, 2026 at 12:23:03 PM PDT (3 hours 51 mins 54 secs ago)
Acknowledged
"developer.ubuntu.com" is Down
Posted on Apr 30, 2026 at 12:22:38 PM PDT (3 hours 52 mins 19 secs ago)
Acknowledged
"maas.io" is Down
Posted on Apr 30, 2026 at 12:22:30 PM PDT (3 hours 52 mins 27 secs ago)
Acknowledged
"Ubuntu Security API - Notices" is Down
Posted on Apr 30, 2026 at 12:22:21 PM PDT (3 hours 52 mins 36 secs ago)
Acknowledged
"Ubuntu Security API - CVEs" is Down
Posted on Apr 30, 2026 at 12:22:19 PM PDT (3 hours 52 mins 38 secs ago)
Acknowledged
"canonical.com" is Down
Posted on Apr 30, 2026 at 12:20:24 PM PDT (3 hours 54 mins 33 secs ago)
Observing
"jaas.ai" is Operational
Posted on Apr 30, 2026 at 12:17:50 PM PDT (3 hours 57 mins 7 secs ago)
Observing
"portal.canonical.com" is Operational
Posted on Apr 30, 2026 at 12:17:49 PM PDT (3 hours 57 mins 8 secs ago)
Observing
"developer.ubuntu.com" is Operational
Posted on Apr 30, 2026 at 12:17:23 PM PDT (3 hours 57 mins 34 secs ago)
Observing
"maas.io" is Operational
Posted on Apr 30, 2026 at 12:17:12 PM PDT (3 hours 57 mins 45 secs ago)
Observing
"Ubuntu Security API - Notices" is Operational
Posted on Apr 30, 2026 at 12:17:11 PM PDT (3 hours 57 mins 46 secs ago)
Observing
"canonical.com" is Operational
Posted on Apr 30, 2026 at 12:17:09 PM PDT (3 hours 57 mins 48 secs ago)
Observing
"Ubuntu Security API - CVEs" is Operational
Posted on Apr 30, 2026 at 12:17:08 PM PDT (3 hours 57 mins 49 secs ago)
Acknowledged
"portal.canonical.com" is Down
Posted on Apr 30, 2026 at 11:48:00 AM PDT (4 hours 26 mins 57 secs ago)
Acknowledged
"canonical.com" is Down
Posted on Apr 30, 2026 at 11:32:18 AM PDT (4 hours 42 mins 39 secs ago)
Acknowledged
"academy.canonical.com" is Down
Posted on Apr 30, 2026 at 11:23:29 AM PDT (4 hours 51 mins 28 secs ago)
Observing
"canonical.com" is Operational
Posted on Apr 30, 2026 at 11:17:03 AM PDT (4 hours 57 mins 54 secs ago)
Observing
"academy.canonical.com" is Operational
Posted on Apr 30, 2026 at 11:16:16 AM PDT (4 hours 58 mins 41 secs ago)
Acknowledged
"canonical.com" is Down
Posted on Apr 30, 2026 at 10:33:55 AM PDT (5 hours 41 mins 2 secs ago)
Observing
"canonical.com" is Operational
Posted on Apr 30, 2026 at 10:22:58 AM PDT (5 hours 51 mins 59 secs ago)
Acknowledged
"academy.canonical.com" is Down
Posted on Apr 30, 2026 at 10:20:00 AM PDT (5 hours 54 mins 57 secs ago)
Observing
"academy.canonical.com" is Operational
Posted on Apr 30, 2026 at 10:13:02 AM PDT (6 hours 1 min 55 sec(s) ago)
Acknowledged
"ubuntu.com" is Down
Posted on Apr 30, 2026 at 10:12:47 AM PDT (6 hours 2 mins 10 secs ago)
Acknowledged
"Ubuntu Security API - CVEs" is Down
Posted on Apr 30, 2026 at 10:10:29 AM PDT (6 hours 4 mins 28 secs ago)
Acknowledged
"blog.ubuntu.com" is Down
Posted on Apr 30, 2026 at 10:07:35 AM PDT (6 hours 7 mins 22 secs ago)
Observing
"Ubuntu Security API - CVEs" is Operational
Posted on Apr 30, 2026 at 10:05:16 AM PDT (6 hours 9 mins 41 secs ago)
Observing
"ubuntu.com" is Operational
Posted on Apr 30, 2026 at 10:04:50 AM PDT (6 hours 10 mins 7 secs ago)
Observing
"blog.ubuntu.com" is Operational
Posted on Apr 30, 2026 at 10:04:19 AM PDT (6 hours 10 mins 38 secs ago)
Acknowledged
"ubuntu.com" is Down
Posted on Apr 30, 2026 at 09:43:25 AM PDT (6 hours 31 mins 33 secs ago)
Acknowledged
"assets.ubuntu.com" is Down
Posted on Apr 30, 2026 at 09:41:57 AM PDT (6 hours 33 mins 1 secs ago)
Acknowledged
"Ubuntu Security API - Notices" is Down
Posted on Apr 30, 2026 at 09:37:13 AM PDT (6 hours 37 mins 45 secs ago)
Acknowledged
"jaas.ai" is Down
Posted on Apr 30, 2026 at 09:36:09 AM PDT (6 hours 38 mins 49 secs ago)
Acknowledged
"Ubuntu Security API - CVEs" is Down
Posted on Apr 30, 2026 at 09:36:09 AM PDT (6 hours 38 mins 49 secs ago)
Acknowledged
"maas.io" is Down
Posted on Apr 30, 2026 at 09:35:22 AM PDT (6 hours 39 mins 36 secs ago)
Acknowledged
"developer.ubuntu.com" is Down
Posted on Apr 30, 2026 at 09:35:15 AM PDT (6 hours 39 mins 43 secs ago)
Acknowledged
"academy.canonical.com" is Down
Posted on Apr 30, 2026 at 09:34:45 AM PDT (6 hours 40 mins 13 secs ago)
Acknowledged
"canonical.com" is Down
Posted on Apr 30, 2026 at 09:34:10 AM PDT (6 hours 40 mins 48 secs ago)
Acknowledged
"blog.ubuntu.com" is Down
Posted on Apr 30, 2026 at 09:33:37 AM PDT (6 hours 41 mins 21 secs ago)

(as of this posting)

That’s the official statement. It seems as though you already found it. They never post more than that.

[XxXxX]

this shows the status

https://status.canonical.com

best of luck Steve ..

[teward]

From the other thread on this here:

@teward

I post about this on Ask Ubuntu here - https://askubuntu.com/a/1566298/10616 - where I give what details are currently available to the public.

Note that this has been going on for over 12 hours at this point. There hasn’t been an official response from Canonical yet.

My suggestion to the Community (with my Community Council hat on!) is to not speculate further, or attack / target Canonical with your concerns, or similar. Let’s simply acknowledge this is going on, but then wait to see how it develops.

There’s not much we - the community - can do on this front other than “wait to see what happens”, so let’s be patient and let Canonical play catch-up and address the issue. Until then, we should just wait - not speculate on what’s going on, nor point fingers at Canonical or anyone else, nor chastise this as a Canonical problem, or whatever. That doesn’t serve a useful purpose at this time.

I’ll keep my Ask Ubuntu post up to date as public information is available, but as I said in my other post, let’s avoid speculation at the moment and let Canonical catch up enough to address the ongoing issues and then come out with official action / after-incident reports.

[keturn]

The situation is now acknowledged with a thread in Announcements: Update concerning DDOS attack on Canonical and Ubuntu