Adding a new bluetooth device

Ubuntu Version:
20.04 or a newer version yet to be installed

Desktop Environment (if applicable):
XFCE but probably not applicable

Problem Description:
i am trying use a new headset on a system i have been using an old headset on for 2 years with no problem. when i turn on the old headset it says “pairing” then soon says “connected” and i see graphical indications (now i play a video with sound and i can hear it). when i turn on the new headset it says “pairing” and nothing more happens.

apparently some data in /var/lib/bluetooth is recognizing the old headset but not the new one. i would like to know the command to tell linux bluetooth to accept a connection from my new headset, preferably while still accepting connections from the old headset

If you read the Start Here page for the Support and Help section of this Ubuntu Discourse, you’ll quickly note releases in that are not in standard support, or EOL are off-topic here.

Ubuntu 20.04 LTS is beyond its Standard Support which was five years, now only being supported by Canonical through ESM options if you selected one. It’s off-topic at this site in regards support.

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